PAR - Operations Data Analyst II

Medical Mutual Of Ohio; Phoenix (site) (AK); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work arrangement

On-site fitness center access or gym

On-site cafeteria

401(k) with company match

Health Savings Account with company-m\

Tuition reimbursement

Job summary

Medical Mutual of Ohio is seeking an Operations Data Analyst II to support business decisions through data mining, analytics and reporting on a hybrid schedule (on-site and remote). The role is based within a 50-mile radius of the Toledo office.

The analyst will collaborate across departments, execute complex data projects, and assist with audits and regulatory reporting while maintaining up-to-date knowledge of regulatory requirements and industry best practices.

Qualifications

• Bachelor’s degree in statistics, applied mathematics, data analysis, or a related field.
• 1–2 years of experience in data or statistical analysis or equivalent relevant experience.
• Health insurance or other financial services experience preferred.
• Intermediate programming skills in SQL and SAS.
• Visualization experience with PowerBI or Tableau and strong Microsoft Office skills.
• Ability to translate business requests into clear, actionable results that are understandable by all levels of the organization, including executives.
• Strong presentation skills for diverse audiences.

Responsibilities

• Collaborate with departments such as appeals, correspondence, legal, disbursements, and sales to identify and resolve moderately complex to complex issues involving internal and external systems, claims, and HIPAA data.
• Execute complex data‑related analytical projects, drive business decisions and efficiencies, and ensure timely and accurate reporting.
• Assist with audits, attestations and RFPs as needed.
• Utilize data mining and analytical techniques to understand large data sets and provide clear, easy‑to‑understand summary documents and reports for division leadership.
• Gather data for regulatory agencies and core business reporting (HIPAA, NCQA, Sherlock).
• Create technical specifications, unit test plans, and data‑flow diagrams and follow quality assurance guidelines.
• Analyze trends, identify areas for improvement, and troubleshoot errors, proposing methods for resolution.
• Maintain up‑to‑date knowledge of regulatory requirements and industry best practices.
• Perform other duties as assigned.

Skills

SQL

SAS

PowerBI

Tableau

Microsoft Office

Education

Bachelor’s degree in statistics, applied mathematics, data analysis, or a related field

Job description

Position Overview

The Operations Data Analyst II works on a hybrid schedule (on‑site and at home) and is responsible for using data mining, analytics, and reporting to support business decisions. The role is based within a 50‑mile radius of the Toledo, OH Medical Mutual office.

Responsibilities

• Collaborate with departments such as appeals, correspondence, legal, disbursements, and sales to identify and resolve moderately complex to complex issues involving internal and external systems, claims, and HIPAA data.
• Execute complex data‑related analytical projects, drive business decisions and efficiencies, and ensure timely and accurate reporting.
• Assist with audits, attestations and RFPs as needed.
• Utilize data mining and analytical techniques to understand large data sets and provide clear, easy‑to‑understand summary documents and reports for division leadership.
• Gather data for regulatory agencies and core business reporting (HIPAA, NCQA, Sherlock).
• Create technical specifications, unit test plans, and data‑flow diagrams and follow quality assurance guidelines.
• Analyze trends, identify areas for improvement, and troubleshoot errors, proposing methods for resolution.
• Maintain up‑to‑date knowledge of regulatory requirements and industry best practices.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in statistics, applied mathematics, data analysis, or a related field.
• 1–2 years of experience in data or statistical analysis or equivalent relevant experience.
• Health insurance or other financial services experience preferred.
• Intermediate programming skills in SQL and SAS.
• Visualization experience with PowerBI or Tableau and strong Microsoft Office skills.
• Ability to translate business requests into clear, actionable results that are understandable by all levels of the organization, including executives.
• Strong presentation skills for diverse audiences.

Benefits

• Hybrid work arrangement with on‑site equipment (laptop, monitors, keyboard, mouse, headset).
• On‑site fitness center access or gym membership reimbursement.
• On‑site cafeteria with hot breakfast and lunch.
• Discounts at local businesses and cash rewards program.
• Business casual attire, including jeans.
• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with company matching contribution.
• Comprehensive medical, dental, vision, life and disability insurance.
• Employee Assistance Program with counseling and coaching services.
• Company holidays and up to 16 PTO days during the first year, with carryover option.
• Parental leave after 120 days of service for eligible employees.
• Career development programs and mentoring/coaching.
• Tuition reimbursement up to $5,250 per year.
• Diversity, inclusion and welcoming culture with Business Resource Groups.

Equal Employment Opportunity

Medical Mutual is a proud Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Medical Mutual maintains a drug‑free workplace and performs pre‑employment substance abuse and nicotine testing.