Business Systems Analyst III

Superior Dental Care, Inc.; Cleveland (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Laptop and monitors provided

On-site fitness centers or gym-members

On-site cafeteria at HQ

Employee discounts

Cash rewards program

401(k) with company match

Health, vision, dental insurance

Parental leave and PTO

Job summary

Medical Mutual is seeking an IT Business Systems Analyst to bridge business needs and IT solutions. The role collaborates with the systems development team throughout the project life cycle to design and implement solutions that meet business priorities.

It may lead small projects and requires strong analytical and communication skills. The position supports a hybrid work model with on-site and on-call duties, and involves creating business cases, estimating projects, and facilitating testing

Qualifications

• Bachelor's degree in computer science, business, or related field or equivalent combination of education and experience.
• 5 years of experience as a Business Systems Analyst.
• 1 year of experience in project management.

Responsibilities

• Captures business needs and shapes requirements through dialogue with business partners and IT.
• Leads the development of the business case and project estimates for the proposed solution.
• Researches alternative solutions, develops documentation of solutions and verifies against user requirements.
• Leads the testing, implementation, and training phases of systems projects.
• Coordinates design reviews and walkthroughs to communicate systems designs and validate proposed solutions.
• Provides project management leadership and coordination as needed.
• Engages in continuous education and staff development
• Performs other duties as assigned.

Skills

Business analysis

SDLC knowledge

Project management

Education

Bachelor's degree in computer science, business, or related field

5 years experience as a Business Systems Analyst

1 year experience in project management

Job description

Job Category: IT Business Systems Analyst

Requisition Number: BUSIN001402

• Posted : October 15, 2026


• Full-Time


• Hybrid

Locations

Showing 1 location

Cleveland, OH 44144, USA

Description

Medical Mutual employees must submit their applications through MySource.

Note: This is a hybrid role requiring 3 days per week on-site in our Brooklyn, Ohio office.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.

Provides the interface between the business and information technology areas to identify business requirements based on an understanding of priorities and high-level concerns of both areas. Works with the systems development team throughout the project life cycle to ensure that they provide systems solutions to meet business needs. Facilitates development of the business case and project estimates for the proposed solution. As required, functions as a project leader on small-scope projects.

Responsibilities:

• Captures business needs and shapes requirements through dialogue with business partners and IT. Leads the development of the business case and project estimates for the proposed solution.


• Researches alternative solutions, develops documentation of solutions and verifies against user requirements. Obtains approval on requirements.


• Leads the testing, implementation, and training phases of systems projects.


• Coordinates design reviews and walkthroughs to communicate systems designs and validate proposed solutions.


• Provides project management leadership and coordination as needed.


• Engages in continuous education and staff development


• Performs other duties as assigned.

Qualifications:

Education and Experience:

• Bachelor's degree in computer science, business, or related field or equivalent combination of education and experience.


• 5 years of experience as a Business Systems Analyst.


• 1 year of experience in project management.

Technical Skills and Knowledge:

• Advanced understanding of system design concepts.


• Advanced understanding of the systems development life cycle.


• Working knowledge of project management practices.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

• We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.


• Employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.


• On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.


• Discounts at many places in and around town, just for being a Medical Mutual team member.


• The opportunity to earn cash rewards for shopping with our customers.

Excellent Benefits and Compensation:

• Employee bonus program.


• 401(k) with company match up to 4% and an additional company contribution.


• Health Savings Account with a company matching contribution.


• Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.


• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.


• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.


• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:

• Career development programs and classes.


• Mentoring and coaching to help you advance in your career.


• Tuition reimbursement up to $5,250 per year, the IRS maximum.


• Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.