Pantry Operations Aide — Part-Time Food Support

Ccwny; Buffalo (NY); Hybrid; USD 23,000 - 25,000; Part time

Benefits offered by this job

21 hours per week

15 paid holidays

25 PTO days per year (Pro-rated based

Employer-paid Employee Assistance Plan

Job summary

Catholic Charities of Buffalo is seeking a Temporary Part-Time Pantry Service Representative to support the Nutritional Health department. This role helps provide temporary food assistance across Erie County, with hours on Mondays, Wednesdays, and Fridays at various pantry locations.

The position requires teamwork and independent initiative; compensation ranges from $17.00 to $18.00 hourly, and the employer emphasizes compassion, safety, and strong client service.

Qualifications

• Associate's degree required; a degree in a human services field is preferred.
• Must have experience in a related field or working with individuals, families, and communities in need.
• Ability to work independently and effectively with people from diverse backgrounds.
• Volunteer experience preferred but not required.
• Customer service experience preferred but not required.
• Must be compassionate and demonstrate sensitivity to the needs of those served.
• Strong interpersonal and communication skills, with the ability to build and maintain effective working relationships.
• Basic computer skills required; willingness to learn new programs is essential.

Responsibilities

• Perform food pantry tasks such as receiving donations, sorting and storing products, stocking shelves and coolers, and discarding waste.
• Ensure effective and efficient pantry operations.
• Support and assist pantry volunteers and staff in completing all tasks.
• Assist pantry clients and guide volunteers in helping clients navigate the pantry.
• Work safely and comply with all safety rules and procedures; promote team safety.
• Maintain cleanliness and organization of work areas to meet USDA standards.
• Represent Catholic Charities in a courteous and professional manner with donors, volunteers, visitors, community members, agency partners, clients, and staff.
• Support food drives and pickups as directed, including occasional Saturday work.
• Attend staff and training meetings as directed.
• Assist with snow removal as needed to ensure safe walking conditions for staff, volunteers, and clients.
• Adhere to federal and state laws regarding confidentiality, privacy, billing, documentation, and program standards.

Skills

Customer service

Interpersonal skills

Communication skills

Basic computer skills

Education

Associate's degree

Human services degree preferred

Job description

Catholic Charities of Buffalo is seeking a Temporary Part-Time Pantry Service Representative to support the Nutritional Health department. This role helps provide temporary food assistance across Erie County, with hours on Mondays, Wednesdays, and Fridays at various pantry locations.

The position requires teamwork and independent initiative; compensation ranges from $17.00 to $18.00 hourly, and the employer emphasizes compassion, safety, and strong client service.