Pantry Coordinator-CANTON

Akron-Canton Regional Foodbank; Canton (OH); On-site; USD 40,000 - 44,000; Full time

Job summary

The Akron-Canton Regional Foodbank is seeking a Pantry Coordinator to manage daily pantry operations, stock and organize spaces, and train volunteers. You will assist neighbors, help with intake, and connect them to resources available through the pantry’s Resource Room.

This role supports Direct Service programs across the eight-county area. Primary site is the Stark county campus with potential travel; evening and weekend hours may be required.

Qualifications

• High School Diploma or GED required.
• Two years in a community-based, customer service, pantry, retail, restaurant, warehouse or similar environment preferred.
• Strong customer service and communication skills with neighbors, volunteers and staff.
• Ability to organize work, follow procedures, and maintain accurate records.
• Forklift certification required or willingness to become certified; operate forklifts and pallet jacks safely.

Responsibilities

• Assist Pantry Supervisor with daily pantry operations, including set-up, distribution, restocking, and closing procedures.
• Stock shelves, refrigerators, freezers, organize food, maintain a clean, safe, and welcoming pantry.
• Train, direct, and support pantry volunteers, assign tasks, and ensure safety.
• Greet neighbors, assist intake/registration, and maintain organized pantry flow.
• Receive food, move inventory, rotate products, monitor expiration dates, and maintain records.
• Connect neighbors with resources and community partnerships in the pantry Resource Room.
• Support ordering, inventory, and compliance with safety standards and documentation.

Education

High school diploma or GED

Tools

Forklift operation

Job description

The Akron-Canton Regional Foodbank offers a diverse workplace with professionals that work together to fulfill our mission in the fight to end hunger. We are seeking individuals who share and believe in our core values – compassion, collaboration, service, integrity, inclusion and innovation.

The Pantry Coordinator will manage the day-to-day logistics and operations of the Foodbank-led pantry. This position will perform a variety of tasks, including coordinating daily pantry operations, stocking and organizing pantry spaces, training and directing volunteers, assisting neighbors with accessing food, and connecting them with additional resources and assistance available through the pantry’s Resource Room. The Pantry Coordinator will also work closely with the Direct Service team to support other Foodbank-led programs and services that serve neighbors throughout the community. This position may require evening and/or weekend hours. Hourly rate: $19.50 per hour; Shift M-F, 8am-4pm

This position will work primarily at the Stark county campus with travel throughout the Foodbank’s surrounding eight-county service area.

Job Responsibilities:

• Work alongside the Pantry Supervisor to prepare for and support daily pantry operations, including set-up, distribution, restocking, and closing procedures.
• Ensure the pantry is prepared for service by stocking shelves, refrigerators, and freezers; organizing food; and maintaining a clean, safe, and welcoming environment.
• Train, direct, and support pantry volunteers by communicating assignments, explaining expectations, answering questions, and ensuring volunteers are prepared to safely and effectively complete their responsibilities.
• Greet neighbors and assist with intake and registration while helping ensure an organized and welcoming flow throughout the pantry.
• Receive food and other inventory, move products into appropriate storage areas, stock and restock pantry spaces, rotate products, monitor expiration dates, and maintain appropriate inventory levels.
• Connect neighbors with additional resources and supportive services available through the pantry Resource Room and community partnerships.
• Assist with food ordering and maintain accurate inventory and other required records.
• Ensure compliance with Foodbank policies and procedures and applicable USDA, ODJFS, AIB, Feeding America, food safety, and ServSafe standards, including required temperature monitoring and documentation.
• Coordinate and participate in routine cleaning, sanitation, organization, and food safety activities throughout the pantry and storage areas.
• Provide support for other Foodbank programming, including Home Delivery, Pop-Up Pantries, CSFP, Feeding Kids programming and other initiatives as needed.
• Work collaboratively with the Pantry Supervisor, Manager Direct Service Programs, staff, volunteers, and community partners to support effective service to neighbors and perform other duties as assigned

Qualifications:

• High School Diploma or GED required.
• At least two years of experience in a community-based, customer service, food pantry, retail, restaurant, warehouse, or similar environment preferred.
• Strong customer service and communication skills with the ability to interact respectfully and professionally with neighbors, volunteers, staff, and community partners.
• Ability to organize work, follow procedures, maintain accurate records, and complete tasks with attention to detail.
• Forklift certification required or willingness and ability to become certified; must be able to safely operate forklifts, pallet jacks, and other powered equipment as needed.
• Ability to safely lift and/or move up to 40 pounds on a regular basis and perform physical tasks related to receiving, stocking, restocking, and organizing food.
• Commitment to working collaboratively, following Foodbank safety and food safety procedures, and supporting the Akron‑Canton Regional Foodbank’s mission.

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, bend, reach, talk and/or hear, and use hands to handle or move objects, tools, equipment, and food products. The employee must regularly lift and/or move up to 40 pounds while receiving inventory, stocking and restocking the pantry, preparing for service, and supporting Foodbank programs. The position requires frequent movement throughout pantry, warehouse, and distribution areas and may require pushing, pulling, and moving carts, pallets, and other materials. Specific vision abilities required by this job include close vision and the ability to adjust focus. The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this position.

Work is performed in an office/warehouse environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position.

Come join an organization that makes a difference in the lives of others! The Akron‑Canton Regional Foodbank is proud to be a multiple time recipient of the NorthCoast99 award, which showcases our Foodbank as one of the top 99 places to work in Northeast Ohio. We offer a warm and loving culture filled with opportunities to grow and develop your career, competitive benefits, and compensation, 9 paid Holidays and a generous paid time off program that begins on day one!

The Foodbank provides equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or any other class protected by applicable law. We are committed to providing an inclusive environment free of discrimination and harassment of any kind.