Pant Alteration Pro: Sewing & Fit Expert

Fast Retailing Co.; San Jose (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan - generous match

Paid parental leave

Fertility benefits (IVF)

Life insurance

Short-term and long-term disability

Job summary

UNIQLO is seeking an Alterations Specialist in Santa Clara, CA. The role involves tailoring pants, measuring, cutting, and sewing hems to fit customer specifications, using various sewing machines, while maintaining store standards.

Responsibilities include assisting customers, acting as cashier when needed, processing shipments, and supporting management on issues and projects. We offer competitive pay and benefits consistent with a Full‑time schedule.

Qualifications

• At least six (6) months prior sewing/fitting experience in an alterations or tailoring department.
• Maintain specified productivity guidelines.
• Strong communication skills, fluency in English mandatory
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends.

Responsibilities

• Sew hem of pants with industrial sewing machine
• Trim excess threads using scissors.
• Measure, cut and sew hems following seams, edges, or markings on pants.
• Alter pants hemlines to fit individual customers.
• Working knowledge of sewing machines such as lock stitch, blind stitch, and serge machines
• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed.
• Act as cashier when required by following cashier protocol.
• Process shipment and ensure all merchandise is represented on the floor in full size runs.
• Assist management to identify and resolve issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policy and procedures & notify management of any infractions.
• Assist with special projects as assigned by management.

Skills

Strong communication

English fluency

Attention to detail

Customer service

Education

High School Diploma or GED

Retail experience (6 months)

Job description

UNIQLO is seeking an Alterations Specialist in Santa Clara, CA. The role involves tailoring pants, measuring, cutting, and sewing hems to fit customer specifications, using various sewing machines, while maintaining store standards.

Responsibilities include assisting customers, acting as cashier when needed, processing shipments, and supporting management on issues and projects. We offer competitive pay and benefits consistent with a Full‑time schedule.