Pandora Coordinator, Trade & Customs

Pandora; Glen Burnie (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement savings

Learning & development opportunities

Employee discounts

Paid time off

Job summary

Pandora in the United States is seeking a Coordinator, Trade & Customs to join the AME Operations team. You will support import/export activities across North America, ensuring compliant and timely shipment execution with brokers and carriers.

The role requires 1–3 years in trade compliance or logistics, strong Excel and BI skills, and meticulous attention to detail for accurate documentation and data integrity.

Qualifications

• Bachelor's degree in international Trade, Supply Chain, Logistics, Business Analytics, or related field
• 1–3 years of experience in trade compliance, customs operations, logistics, or analytics (internships accepted)
• Analytical skills with experience working with large datasets
• Proficiency in Microsoft Excel (Pivot Tables, lookups, data validation)
• Experience with Power BI, Tableau, or similar reporting tools preferred
• High attention to detail and strong organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills and ability to collaborate cross-functionally

Responsibilities

• Support product classification using HS/HTS codes and applicable U.S. and Canadian customs requirements.
• Coordinate day-to-day import and export activities across North America, ensuring timely and compliant movement of goods.
• Prepare shipping instructions and partner with customs brokers, freight forwarders, carriers, and internal teams to support shipment execution.
• Monitor international shipments and proactively elevate potential customs delays, documentation gaps, or compliance risks.
• Review and validate commercial invoices, packing lists, certificates, and transportation documentation for accuracy and completeness.
• Maintain accurate product classification, customs, regulatory, and record-retention data and documentation.
• Support customs entry review, duty reconciliation, audits, and other trade compliance activities.
• Analyze trade and customs data, including duty spend, clearance timelines, shipment performance, and entry accuracy, using Excel and Power BI.
• Identify trends, process gaps, and cost-saving opportunities while supporting continuous improvement across trade and customs operations.

Skills

Analytical skills

Attention to detail

Cross-functional collaboration

Time management

Communication skills

Education

Bachelor's degree in International Trade or related field

Tools

Excel

Power BI

Tableau

Job description

Coordinator, Trade & Customs, Pandora AME Operations

As the largest jewelry brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into a positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, where you can craft far more than just an incredible career.

About the Team:

The Trade & Customs team plays a critical role in supporting Pandora's global supply chain by ensuring compliant, efficient, and cost ‑ effective import and export operations.

This role supports the North America (NAM) market, partnering closely with logistics providers, customs brokers, and internal stakeholders to ensure smooth trade execution, strong data integrity, and regulatory compliance.

Your Role as Trade & Customs Coordinator:

• Support product classification using HS/HTS codes and applicable U.S. and Canadian customs requirements.
• Coordinate day-to-day import and export activities across North America, ensuring timely and compliant movement of goods.
• Prepare shipping instructions and partner with customs brokers, freight forwarders, carriers, and internal teams to support shipment execution.
• Monitor international shipments and proactively elevate potential customs delays, documentation gaps, or compliance risks.
• Review and validate commercial invoices, packing lists, certificates, and transportation documentation for accuracy and completeness.
• Maintain accurate product classification, customs, regulatory, and record‑retention data and documentation.
• Support customs entry review, duty reconciliation, audits, and other trade compliance activities.
• Analyze trade and customs data, including duty spend, clearance timelines, shipment performance, and entry accuracy, using Excel and Power BI.
• Identify trends, process gaps, and cost‑saving opportunities while supporting continuous improvement across trade and customs operations.

What is needed to succeed:

• Bachelor's degree in international Trade, Supply Chain, Logistics, Business Analytics, or related field
• 1-3 years of experience in trade compliance, customs operations, logistics, or analytics (internships accepted)
• Analytical skills with experience working with large datasets
• Proficiency in Microsoft Excel (Pivot Tables, lookups, data validation)
• Experience with Power BI, Tableau, or similar reporting tools preferred
• High attention to detail and strong organizational skills
• Ability to manage multiple priorities in a fast ‑ paced environment
• Strong communication skills and ability to collaborate cross ‑ functionally

Our Benefits:

At Pandora, we dare to invest in our people, care for their well-being, support their growth, and empower them to thrive both personally and professionally. Our comprehensive rewards package includes competitive pay, health and wellness benefits, retirement savings, learning and development opportunities, employee discounts, and paid time off.

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