Coordinator, Trade & Customs

Pandora; Pennsylvania; On-site; USD 65,000 - 90,000; Full time

Job summary

Pandora is seeking a Trade & Customs Coordinator to support LATAM markets within its global supply chain. You will collaborate with logistics providers, brokers, and internal teams to ensure compliant import/export and accurate data management.

Your work will involve analyzing trade data with Excel and Power BI, building dashboards for compliance tracking and audits, and identifying opportunities to optimize costs and efficiency in LATAM operations.

Qualifications

• Bachelor's degree in international trade, supply chain, logistics, business analytics, or related field.
• 1–3 years of experience in trade compliance, customs operations, logistics, or analytics (internships accepted).
• Bilingual in English and Spanish (required).
• Analytical skills with experience working with large datasets.
• Proficiency in Microsoft Excel (Pivot Tables, lookups, data validation).
• Experience with Power BI, Tableau, or similar reporting tools preferred.
• High attention to detail and strong organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills and ability to collaborate cross-functionally.

Responsibilities

• Classify products using HS/HTS/NCM codes in compliance with country-specific LATAM regulations
• Support end-to-end import and export execution across LATAM markets
• Prepare and manage shipping instructions (SLIs) and coordinate with customs brokers, freight forwarders, and carriers
• Monitor shipment status, proactively identifying risks, delays, and compliance issues
• Review and validate commercial documentation including invoices, packing lists, and transport documents
• Maintain accurate product classification, regulatory, and record-retention databases
• Analyze trade and customs data (duty spend, clearance timelines, entry accuracy) using Excel and Power BI
• Build reports and dashboards to support compliance tracking, audits, and performance insights
• Identify trends, risks, and cost-saving opportunities while supporting continuous improvement initiatives

Skills

Bilingual English & Spanish

Data analytics

Excel

Power BI

Tableau

Attention to detail

Multitasking

Communication

Cross-functional collaboration

Education

Bachelor's degree in international trade, supply chain, logistics, business analytics, or related field

Tools

Excel

Power BI

Tableau

Job description

As the largest jewelry brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into a positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, where you can craft far more than just an incredible career.

About the Team:

The Trade & Customs team plays a critical role in supporting Pandora’s global supply chain by ensuring compliant, efficient, and cost‑effective import and export operations.

This role supports the Latin America (LATAM) market, partnering closely with logistics providers, customs brokers, and internal stakeholders to ensure smooth trade execution, strong data integrity, and regulatory compliance.

Your Role as Trade & Customs Coordinator:

• Classify products using HS/HTS/NCM codes in compliance with country‑specific LATAM regulations
• Support end‑to‑end import and export execution across assigned LATAM markets
• Prepare and manage shipping instructions (SLIs) and coordinate with customs brokers, freight forwarders, and carriers
• Monitor shipment status, proactively identifying risks, delays, and compliance issues
• Review and validate commercial documentation including invoices, packing lists, and transport documents
• Maintain accurate product classification, regulatory, and record‑retention databases
• Analyze trade and customs data (duty spend, clearance timelines, entry accuracy) using Excel and Power BI
• Build reports and dashboards to support compliance tracking, audits, and performance insights
• Identify trends, risks, and cost‑saving opportunities while supporting continuous improvement initiatives

What is needed to succeed:

• Bachelor's degree in international Trade, Supply Chain, Logistics, Business Analytics, or related field
• 1–3 years of experience in trade compliance, customs operations, logistics, or analytics (internships accepted)
• Bilingual in English and Spanish (required)
• Analytical skills with experience working with large datasets
• Proficiency in Microsoft Excel (Pivot Tables, lookups, data validation)
• Experience with Power BI, Tableau, or similar reporting tools preferred
• High attention to detail and strong organizational skills
• Ability to manage multiple priorities in a fast‑paced environment
• Strong communication skills and ability to collaborate cross‑functionally

About Pandora:

Pandora is the world's largest jewelry brand, specializing in the design, crafting and marketing of accessible luxury jewelry made from high‑quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewelry. Pandora jewelry is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewelry with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity‑related elements such as a photo, marital status, and age.