PAM Engineer

American Express Global Business Travel; Columbus (OH); On-site; USD 104,000 - 194,000; Full time

Job summary

Amex GBT is seeking a seasoned PAM lead to manage CyberArk Privilege Cloud across enterprise environments in the US. You will secure privileged accounts and automate access controls, while guiding incident response and audits. The role requires strong English communication, 8+ years with CyberArk, and cloud/SIEM experience.

Join a global security team focused on risk reduction, process improvement, and training to ensure compliant, scalable PAM operations.

Qualifications

• 8+ years of hands-on experience managing CyberArk Privilege Cloud in enterprise environments.
• University degree in Business, Information Technology, or equivalent CyberArk certifications (CyberArk CDE, Guardian, Defender).
• Strong English communication and collaboration skills.
• Experience with PowerShell or Python scripting, cloud environments (AWS, Azure), and SIEM tools.
• Ability to work under pressure and prioritize tasks.

Responsibilities

• Manage privileged accounts and secrets within PAM, ensuring security and compliance.
• Support access rotation, auditing, logging, and incident resolution for privileged sessions.
• Conduct access reviews, audit assessments, and policy compliance reporting.
• Identify risks and develop remediation recommendations.
• Lead onboarding of accounts, servers, apps, and secrets to Privilege Cloud using CyberArk connectors.
• Perform root cause analysis and coordinate with teams and vendors.
• Create and maintain PAM documentation; train on best practices and SOPs.

Skills

CyberArk Privilege Cloud

PowerShell

Python

Cloud (AWS/Azure)

SIEM

Education

Degree or CyberArk certifications

Tools

CyberArk

CyberArk Secrets Hub

Conjur

PAM tooling

Job description

United States

Full time

J-83503

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You’ll Do

• Manage privileged accounts and secrets within our Privileged Access Management (PAM) solution, ensuring security and compliance standards are maintained.
• Support operational processes for access rotation, auditing, logging, and incident resolution related to privileged sessions and service requests.
• Conduct access reviews, audit assessments, and compliance reporting for privileged accounts, secrets, and access policies.
• Identify security risks and operational issues, developing actionable recommendations to mitigate significant risks and resolve complex challenges.
• Lead onboarding of accounts, servers, applications, and secrets to Privilege Cloud using CyberArk connectors and plugins.
• Execute root cause analysis on issues and drive mitigation actions, collaborating with internal teams and vendors as needed.
• Create and maintain documentation; conduct training sessions on use cases, best practices, and standard operating procedures for Privileged Access Management.

What We’re Looking For

• Fluent English skills with strong interpersonal and consultative abilities; excellent written and verbal communication.
• 8+ years of hands‑on experience managing CyberArk Privilege Cloud in enterprise environments.
• University degree in Business, Information Technology, or equivalent certifications (CyberArk CDE, Guardian, Trustee/Defender, etc.).
• Proven ability to prioritize and execute tasks effectively in high‑pressure environments while working collaboratively in team settings.
• Self‑motivated professional who performs duties with minimal supervision, exercising sound judgment and autonomy within role scope.
• Flexibility with scheduling to support global operations and business needs.
• Experience with PowerShell or Python scripting, cloud environments (AWS, Azure), and SIEM/monitoring tools; familiarity with CyberArk Secrets Hub or Conjur is preferred.

Location

United States

The US national base salary range for this position is from

$104,300.00 - $193,700.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://experience100.ehr.com/LinkClick.aspx?fileticket=CjACTXO3wMk%3d&portalid=66)

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/).