PAM Engineer

American Express Global Business Travel; Santa Fe (NM); On-site; USD 104,000 - 194,000; Full time

Job summary

American Express Global Business Travel is seeking an experienced security professional to manage privileged access within CyberArk Privilege Cloud for enterprise environments. You will support rotation, auditing, and incident resolution, while conducting reviews and compliance reporting to mitigate significant risks.

Ideal candidates have 8+ years with CyberArk Privilege Cloud, strong English communication, and hands-on scripting in PowerShell or Python, plus cloud exposure (AWS/Azure).

Qualifications

• 8+ years hands-on with CyberArk Privilege Cloud in enterprises.
• University degree in Business or IT, or equivalent CyberArk certs.
• Ability to prioritize and execute under pressure in teams.
• Strong communication and collaboration skills in English.
• Scripting and cloud experience (PowerShell, Python; AWS/Azure).

Responsibilities

• Manage privileged accounts and secrets in PAM solution per standards.
• Support access rotation, auditing, logging, and incident handling.
• Conduct reviews, audits, and compliance reporting for privileged access.
• Identify risks and propose actionable mitigations.
• Lead onboarding of accounts, servers, apps to Privilege Cloud via CyberArk.
• Perform root cause analysis and drive mitigation with teams/vendors.
• Create documentation and train on PAM use cases and SOPs.

Skills

Fluent English

Strong interpersonal abilities

Prioritization under pressure

Autonomy with minimal supervision

Global scheduling flexibility

Education

Bachelors or equivalent in Business/IT

CyberArk CDE/Guardian/Defender certs

Tools

CyberArk Privilege Cloud

PowerShell

Python

AWS

Azure

SIEM

CyberArk Secrets Hub/Conjur

Job description

United States

Full time

J-83503

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You’ll Do

• Manage privileged accounts and secrets within our Privileged Access Management (PAM) solution, ensuring security and compliance standards are maintained.

• Support operational processes for access rotation, auditing, logging, and incident resolution related to privileged sessions and service requests.

• Conduct access reviews, audit assessments, and compliance reporting for privileged accounts, secrets, and access policies.

• Identify security risks and operational issues, developing actionable recommendations to mitigate significant risks and resolve complex challenges.

• Lead onboarding of accounts, servers, applications, and secrets to Privilege Cloud using CyberArk connectors and plugins.

• Execute root cause analysis on issues and drive mitigation actions, collaborating with internal teams and vendors as needed.

• Create and maintain documentation; conduct training sessions on use cases, best practices, and standard operating procedures for Privileged Access Management.

What We’re Looking For

• Fluent English skills with strong interpersonal and consultative abilities; excellent written and verbal communication.

• 8+ years of hands‑on experience managing CyberArk Privilege Cloud in enterprise environments.

• University degree in Business, Information Technology, or equivalent certifications (CyberArk CDE, Guardian, Trustee/Defender, etc.).

• Proven ability to prioritize and execute tasks effectively in high‑pressure environments while working collaboratively in team settings.

• Self‑motivated professional who performs duties with minimal supervision, exercising sound judgment and autonomy within role scope.

• Flexibility with scheduling to support global operations and business needs.

• Experience with PowerShell or Python scripting, cloud environments (AWS, Azure), and SIEM/monitoring tools; familiarity with CyberArk Secrets Hub or Conjur is preferred.

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Location

United States

The US national base salary range for this position is from

$104,300.00 - $193,700.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://experience100.ehr.com/LinkClick.aspx?fileticket=CjACTXO3wMk%3d&portalid=66)

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet every requirement?

If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!