Palmhaus Server - Elevate Guest Experience at Saddlebrook

Pyramid Global Hospitality; Wesley Chapel (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Palmhaus Server at Saddlebrook Resort in Florida. You will be the face of our restaurant, ensuring guests have an exceptional dining experience through attentive service and menu guidance.

We value an engaging, sales-minded team player with 2–4 years in food service, knowledge of beverages, and strong communication. This on-site role requires resilience and the ability to lift up to 30 pounds.

Qualifications

• Engaging and welcoming personality.
• Descriptive and can sell.
• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Able to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.
• Ability to work outside in inclement weather.
• Ability to lift up to 30 pounds.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant/pool area.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in order taking, confirming all requests.
• Be the master of the menu, understanding details to enhance conversation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests to resolve concerns to leave them happy.
• Finalise the experience with timely and accurate bill presentation.

Skills

Welcoming personality

Descriptive & selling

Excellent communication

Team collaboration

Guest service oriented

Resilience under pressure

Outdoor weather readiness

Physical stamina (lift 30 lbs)

Job description

Pyramid Global Hospitality is seeking a Palmhaus Server at Saddlebrook Resort in Florida. You will be the face of our restaurant, ensuring guests have an exceptional dining experience through attentive service and menu guidance.

We value an engaging, sales-minded team player with 2–4 years in food service, knowledge of beverages, and strong communication. This on-site role requires resilience and the ability to lift up to 30 pounds.