Palliative Nurse Liaison

VIA Health Partners; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Vision, and Dental

28 days PTO

Mileage reimbursement

403b Retirement plan with matching

CHPN assistance programs

Orientation and onboarding program

Leadership development opportunities

Job summary

VIA Health Partners in Charlotte, NC seeks an RN/LPN to provide nursing care and patient education in homecare or facility settings. You will coordinate with the interdisciplinary team to meet patient needs and ensure timely, informed clinical decisions that honor patient goals.

Responsibilities include education, documentation, and supporting transitions to hospice care, while adhering to VIA Health Partners’ guidelines. Strong bedside skills and teamwork are essential in this role.

Qualifications

• Diploma or associate degree in nursing; bachelor’s degree preferred.
• Active, unrestricted RN/LPN license with multi-state capability.
• Current CPR; CHPN preferred.
• Minimum 2 years hospice/palliative care experience.
• Ability to perform nursing assessments and coordinate care.

Responsibilities

• Provide nursing services and education within scope to patients and families.
• Coordinate plan of care with interdisciplinary team for hospice/palliative goals.
• Deliver patient care and education, ensuring timely documentation.
• Communicate changes in patient status to care team and providers.
• Assist with transitions to hospice and manage care plans as needed.
• Attend interdisciplinary conferences and support team collaboration.

Skills

Nursing care

Patient education

Interdisciplinary collaboration

Communication

Education

Diploma or Associate Degree in Nursing

Bachelor's degree preferred

Tools

Computer proficiency

CPR certification

Job description

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly we are proud to be a community based, not for profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity.

We are a people first organization whose funds go to serve our mission.

Due to our significant growth, we are looking for amazing new staff who share these same values.

We Provide Excellent Benefits Including

• Medical, Vision, and Dental plans through BCBS
• 28 days of Paid Time Off
• Excellent mileage reimbursement rate
• 403b Retirement plan with matching
• Focused programs honoring Veteran patients
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
• Best Orientation and Onboarding program you’ve experienced
• Seasoned Hospice leaders guiding your career growth

Summary

Responsible for providing nursing services and education within the scope of practice as set forth by the North Carolina Board of Nursing or South Carolina Board of Nursing to individuals and their families in a homecare or a facility setting. Coordinates plan of care by working with the interdisciplinary group to anticipate and meet patient needs. Serves as the RN member of interdisciplinary group, to meet specific plan of care goals. Coordinates closely with related disciplines to ensure professional service delivery.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• A Diploma or associate degree in nursing is required; bachelor’s degree preferred.
• A current, active, and unrestricted compact (multistate) license as a Licensed Registered Nurse (LPN) or Registered Nurse (RN) is required.
• The Nurse Licensure Compact (NLC) allows a registered nurse (RN) and licensed practical/vocational nurse (LPN/LVN) to have one multistate license in a primary state of residency (the home state) and to practice in other compact states (remote states), while subject to each state’s practice laws and discipline.
• Current CPR required; CHPN preferred.
• Minimum 2-year related experience. Experience in direct care of patients with life limiting illnesses required. Related experience may include hospice and palliative care; family medicine; internal medicine; geriatrics; oncology; home health care; medical surgical.
• Computer proficiency is required

Essential Functions

• Delivery of Patient Care
  • Drive transitions to hospice or perform the hospice admission as appropriate.
  • Continuously monitors and reassesses patient and family needs, symptoms, and overall condition, demonstrating a clear understanding of the established plan of care; promptly communicates changes in patient status to the appropriate care team to support timely, informed clinical decision-making and appropriate care adjustments.
  • Serves as the liaison for the primary care and/or palliative care providers regarding providers’ orders for the care plan; responsible for continued communication with providers and other health care personnel concerning changes in medical treatment and all other aspects of patient care.
  • Provides education and counsel to the patient/family regarding palliative care and their plan of care.
  • Coordinates community resources for patients’ needs as assessed by the palliative care team in conjunction with the social worker.
  • Apply infection control principles and follow universal precautions in accordance with accepted professional standards.
  • Follows clinical guidelines, protocols, workflows, metric requirements, quality guidance, and regulations specific to VIA Health Partners.
  • Will adhere to external agency rules and policies while on site delivering patient care.
  • Compassionately recognizes changes in a patient’s condition that may indicate hospice eligibility and collaborates with providers, patients, and families to support thoughtful, informed transitions to hospice care that honor the patient’s goals, values, and wishes.
  • Interdisciplinary Group
    • Attends, participates, and may facilitate interdisciplinary group conferences and special care conferences.
    • Assumes responsibility for establishing and maintaining effective working relationships with team members.
    • Identifies specific patient/caregiver needs and make referral to appropriate team members.
    • Assists the Patient Services Coordinator with managing the referral process, and provider assignments.
    • Offers guidance, mentorship, and preceptorship to team members, as needed, to support team development.
    • Provides cross-coverage for team members, as needed, to support continuity of care and team operations.
  • Documentation
    • Ensures accurate, complete, succinct, and timely clinical documentation in accordance with VIA Health Partners guidelines and all licensure and certification requirements.
    • Reviews and updates pain contracts for each palliative care provider per guidelines.
  • Professional and Personal Accountability
    • Demonstrates competency in knowledge and skills.
    • Timely hospital conversions as deemed by leadership.
    • Ensures that VIA Health Partners professional reputation is maintained and projected.
    • Demonstrates accountability for continuous professional growth by staying current with evidence-based practice, clinical research, and healthcare trends, and consistently incorporates this knowledge to enhance patient care and clinical decision-making.
    • Maintains health requirements, yearly competencies, current professional licensure, CPR certification and CEU requirements as appropriate.
    • Demonstrates strong time management skills by effectively planning the workday while remaining flexible and responsive to emergencies or crises.
    • Routinely checks weekly scheduled assignments.
  • May perform other duties as required

  Scope of Responsibility

  • Demonstrates the ability to practice independently while delivering nursing care in alignment with established professional standards, organizational policies, regulatory requirements, and clinical procedures, with performance oversight focused on charting, quality outcomes, metrics, and overall effectiveness. Responsibilities may include, but are not limited to, serving as both a clinical and relationship management resource between VIA Health Partners and assigned facilities; identifying appropriate patients for transition; facilitating access to palliative care services; educating patients, families, and staff; and supporting transitions to higher levels of care as patient needs evolve.

  Physical Demands

  • Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
  • Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
  • Hearing: Able to hear average or normal conversations and receive ordinary information.
  • Visual: Average, ordinary, visual acuity necessary including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Physical: Will regularly be required to sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. Must be able to stand, walk, stoop, kneel, crouch, or crawl. Must be able to sit in front of computer monitor for long periods of time. Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 20 pounds, and occasionally lift and/or move up to 40 pounds.

  Health Status: There may be exposures to blood, body tissue, and/or fluids, as well as other hazardous waste materials in performance of this job.

  Work Environment

  Healthcare environment: noise level is usually moderate. A working environment regularly presents the possibility of exposure to pathogenic organisms, including life-threatening blood borne pathogens and Tuberculosis. Use of appropriate personal protective equipment according to Universal Precautions for Infection Control guidelines is required.

  Qualifications

  • Minimum Qualifications
  • A Diploma or associate degree in nursing is required; Bachelor’s Degree preferred.
  • A current, active, and unrestricted compact (multistate) license as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) is required.
  • The Nurse Licensure Compact (NLC) allows a registered nurse (RN) and licensed practical/vocational nurse (LPN/LVN) to have one multistate license in a primary state of residency (the home state) and to practice in other compact states (remote states), while subject to each state’s practice laws and discipline.
  • Current CPR required; CHPN preferred.
  • Minimum 2 years related experience. Experience in direct care of patients with life limiting illnesses required. Related experience may include hospice and palliative care; family medicine; internal medicine; geriatrics, oncology; home health care; medical surgical.
  • Ability to perform nursing assessments required.
  • Computer proficiency is required