Palliative Care Medical Assistant — Care Coordination

Hospice-of-Michigan; Ann Arbor (MI); On-site; USD 38,000 - 60,000; Full time

Job summary

Hospice-of-Michigan is seeking a Palliative Care Medical Assistant to join the interdisciplinary team in Ann Arbor, MI. The MA will support the Palliative Care Nurse Practitioner, manage patient communications, triage calls, and assist with clinical and administrative tasks to ensure coordinated, compassionate care.

Responsibilities include maintaining EMRs, coordinating with providers and facilities, and handling referrals, documentation, and follow-up tasks.

Responsibilities

• Maintains accurate and up-to-date electronic medical records (EMR) for all assigned patients.
• Collaborates with community healthcare providers to support continuity of care.
• Communicates patient status updates to community referral sources.
• Coordinates care with hospital staff, long-term care facilities, and community living providers.
• Obtains current clinical information from community providers to support accurate patient assessments.
• Receives and triages incoming calls for the Palliative Care program; address patient needs or elevate appropriately.
• Completes follow-up tasks after patient visits and triage calls, as directed by the Nurse Practitioner.
• Processes medication and treatment orders using the electronic prescribing system.

Job description

Hospice-of-Michigan is seeking a Palliative Care Medical Assistant to join the interdisciplinary team in Ann Arbor, MI. The MA will support the Palliative Care Nurse Practitioner, manage patient communications, triage calls, and assist with clinical and administrative tasks to ensure coordinated, compassionate care.

Responsibilities include maintaining EMRs, coordinating with providers and facilities, and handling referrals, documentation, and follow-up tasks.