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Baptist Health in Louisville, KY is seeking a Patient Access Coordinator to join our team. You will manage the admissions process for inpatients and outpatients and serve as the first point of contact for patients, ensuring accurate information and respectful, confidential treatment in line with HIPAA and hospital policy.
The role emphasizes exemplary customer service, insurance eligibility verification, compliance with state and federal regulations, and accurate creation of patient accounts,
Baptist Health is looking for a Patient Access Coordinator to join our team in Louisville, KY
Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility.
Baptist Health is an Equal Employment Opportunity employer.