Paint Store Specialist — Customer Experience

Default Brand; Santa Monica (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Dunn-Edwards in Santa Monica is seeking a Sales Associate to deliver outstanding customer service, advise homeowners and professionals, and help keep the sales floor stocked and organized. You will interact with customers in person and by phone, process transactions at the point of sale, and learn about coatings, products, and Dunn-Edwards certification programs to grow with the brand.

Opening shifts may start as early as 5:00 am; closing shifts may end as late as 6:30 pm; some locations open 7

Qualifications

• Making a connection with customers, asking questions about their project, then giving options and advice on meeting those needs.
• Ensure delivery of product as needed meets both Dunn-Edwards’ and customers’ quality and service expectations.
• Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand.
• Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale.
• Adhere to company safety standards at all times.

Responsibilities

• Make connections with customers and offer options to meet their project needs.
• Ensure product delivery meets quality and service expectations.
• Maintain a professional demeanor and represent the Dunn-Edwards brand positively.
• Process customer orders via email, phone, or in-person and complete POS transactions.

Skills

Customer Focus

Attention to Detail

Problem Solving

Initiative

Teamwork

Education

High School Diploma or GED

Job description

Dunn-Edwards in Santa Monica is seeking a Sales Associate to deliver outstanding customer service, advise homeowners and professionals, and help keep the sales floor stocked and organized. You will interact with customers in person and by phone, process transactions at the point of sale, and learn about coatings, products, and Dunn-Edwards certification programs to grow with the brand.

Opening shifts may start as early as 5:00 am; closing shifts may end as late as 6:30 pm; some locations open 7