Paint Store Sales Associate - Customer-Focused Pro

Dunn Edwards Paints; Glendale (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Dunn-Edwards Paints is seeking a Sales Associate to deliver friendly, expert customer service in-store and over the phone. You will help customers choose coatings, process orders at the point of sale, and keep the sales floor stocked and organized.

The role emphasizes learning about Dunn-Edwards products and certifications to better assist customers and build professional relationships, with opportunities for advancement as the company grows.

Qualifications

• Four years of high school diploma or GED or equivalent combination of education and experience.
• Strong customer service and communication skills required.
• Ability to use a point-of-sale system and handle cash transactions accurately.

Responsibilities

• Make a connection with customers, asking questions about their project, then giving options and advice on meeting those needs
• Ensure delivery of product as needed meets both Dunn-Edwards' and customers' quality and service expectations
• Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand
• Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale
• Adhere to company safety standards at all times
• Clean and maintain all areas of store and equipment as assigned
• Assist with maintaining proper merchandise inventory levels
• Must have the ability to communicate clearly both written and verbal
• The ability to stock and merchandise products according to planogram
• Meet expectations of core competencies related to the position: Customer Focus, Attention to Detail, Problem Solving, Initiative and Teamwork
• Additional duties as assigned

Skills

Customer focus

Attention to detail

Problem solving

Initiative

Teamwork

Education

High School diploma or GED

Job description

Dunn-Edwards Paints is seeking a Sales Associate to deliver friendly, expert customer service in-store and over the phone. You will help customers choose coatings, process orders at the point of sale, and keep the sales floor stocked and organized.

The role emphasizes learning about Dunn-Edwards products and certifications to better assist customers and build professional relationships, with opportunities for advancement as the company grows.