Paint Store Specialist: Customer Experience & Color Advice

Default Brand; Bermuda Dunes (CA); On-site; USD 32,000 - 43,000; Full time

Job summary

Dunn-Edwards is seeking a Sales Associate to deliver outstanding customer service and expert product advice on painting projects. You will engage homeowners and professionals, process orders at the point of sale, and keep the store well stocked and organized.

The role emphasizes learning about coatings and acting as a positive brand ambassador. Open to strong communicators who can work in a fast-paced retail environment, with emphasis on accuracy, safety, and teamwork to support store goals and

Qualifications

• Four years of High School with diploma or GED equivalent, or equivalent combination of education and experience.

Responsibilities

• Make a connection with customers, asking questions about their project, then giving options and advice on meeting those needs.
• Ensure delivery of product as needed meets both Dunn-Edwards’ and customers’ quality and service expectations.
• Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand.
• Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale.
• Adhere to company safety standards at all times.
• Clean and maintain all areas of store and equipment as assigned.
• Assist with maintaining proper merchandise inventory levels.
• Must have the ability to communicate clearly both written and verbal.
• The ability to stock and merchandise products according to planogram.
• Meet expectations of core competencies related to the position: Customer Focus, Attention to Detail, Problem Solving, Initiative and Teamwork
• Additional duties as assigned

Skills

Customer service

Sales skills

Merchandising

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Tools

POS system

Computers

Job description

Dunn-Edwards is seeking a Sales Associate to deliver outstanding customer service and expert product advice on painting projects. You will engage homeowners and professionals, process orders at the point of sale, and keep the store well stocked and organized.

The role emphasizes learning about coatings and acting as a positive brand ambassador. Open to strong communicators who can work in a fast-paced retail environment, with emphasis on accuracy, safety, and teamwork to support store goals and