Paint Store Customer Success & Sales Specialist

Sherwin-Williams; Windham Center (ME); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers at Store #705313 in Windham, ME and Store #705779 in Westbrook, ME. You will determine customer needs, answer questions about products, and recommend solutions while maintaining high visual standards and sales goals.

You will handle transactions, assist over the phone, and build trust with customers. The role requires English and Spanish literacy, a valid driver’s license, and the ability to lift up

Qualifications

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.

Responsibilities

• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Bilingual English/Spanish

Cash handling

Education

High School diploma or GED

Tools

POS system

Inventory control

Job description

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers at Store #705313 in Windham, ME and Store #705779 in Westbrook, ME. You will determine customer needs, answer questions about products, and recommend solutions while maintaining high visual standards and sales goals.

You will handle transactions, assist over the phone, and build trust with customers. The role requires English and Spanish literacy, a valid driver’s license, and the ability to lift up