Paint Store Customer Service & Sales Specialist

Sherwin-Williams; Stratham (NH); On-site; USD 22,000 - 28,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #5445, Stratham, NH. You will assist customers, answer questions, and recommend products to meet needs while handling transactions and maintaining store presentation.

The role emphasizes delivering excellent service, meeting sales targets, and staying informed about product features. A valid driver’s license is required, and light lifting is involved.

Qualifications

• Must be at least eighteen (18) years old
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted Driver's License
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally
• Willing to work evenings and weekends
• Internal Sherwin-Williams: meets expectations rating
• Internal Sherwin-Williams: HR Cloud eLearning completed

Responsibilities

• Ensure high levels of customer satisfaction through sales service
• Assist customers in person and over the phone to determine needs
• Build trust with wholesale and retail customers
• Process sales transactions according to policies
• Follow and achieve sales goals monthly, quarterly, yearly
• Maintain precise work order files and formulas
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Load/unload delivery trucks
• Assist in deliveries as needed
• Maintain in-stock, presentable areas
• Stay knowledgeable on products and options
• Comply with inventory procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Bilingual Spanish

Multilingual

Driver's License

Cold-calling

Teamwork

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist for Store #5445, Stratham, NH. You will assist customers, answer questions, and recommend products to meet needs while handling transactions and maintaining store presentation.

The role emphasizes delivering excellent service, meeting sales targets, and staying informed about product features. A valid driver’s license is required, and light lifting is involved.