Paint Store Customer Service & Sales Specialist

The Sherwin-Williams Company; Johnstown (Cambria County); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #701806 at 1226 Scalp Ave, Johnstown, PA 15904. You will work with wholesale and retail customers to assess needs, recommend products, and process sales with accuracy while maintaining store standards.

You will resolve customer concerns, stay informed on product features, help with stocking, tinting, and deliveries, and contribute to achieving monthly and quarterly sales goals through excellent service.

Qualifications

• Minimum age of 18.
• Authorized to work in the U.S. without sponsorship.
• Valid driver's license.
• Ability to lift up to 50 lbs and occasionally 70 lbs.
• Ability to work evenings and weekends.

Responsibilities

• Assist customers in person and by phone to determine needs.
• Present appropriate products and services to customers.
• Process sales transactions with policy compliance.
• Stock shelves and set up displays.
• Tint and mix products per customer specs.
• Load/unload delivery trucks and assist deliveries.
• Maintain in-stock and presentable areas.
• Stay knowledgeable on products and options.
• Follow inventory procedures and suggest improvements.

Skills

Customer service

Sales

Customer communication

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #701806 at 1226 Scalp Ave, Johnstown, PA 15904. You will work with wholesale and retail customers to assess needs, recommend products, and process sales with accuracy while maintaining store standards.

You will resolve customer concerns, stay informed on product features, help with stocking, tinting, and deliveries, and contribute to achieving monthly and quarterly sales goals through excellent service.