Paint Store Associate — Customer Service & Tint Expert

Sherwin-Williams Co.; Austin (TX); On-site; USD 18,752 - 26,708; Part time

Job summary

Sherwin-Williams Co. is seeking a part-time Store Associate in Austin, TX to help customers in-store and over the phone, identify needs, and recommend color solutions. You will process sales, stock displays, and support deliveries while maintaining high visual standards.

The role emphasizes strong customer service, teamwork, and meeting sales goals, with opportunities to tint and mix products and engage with customers about paint-related options.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to lift up to 50 lbs regularly and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal to Sherwin-Williams, must have a Meets Expectations rating and completed required HR Cloud eLearning courses.

Responsibilities

• Deliver excellent customer service and assist customers in person or by phone.
• Identify customer needs and recommend appropriate paint and related products.
• Build trust and maintain positive relationships with wholesale and retail customers.
• Process sales transactions accurately and according to policies.
• Achieve monthly, quarterly, and yearly sales goals.

Skills

Customer service

Sales

Cash handling

Spanish bilingual

Education

High School diploma or GED

Tools

Tinting equipment

Delivery equipment

Driver's license

Job description

Sherwin-Williams Co. is seeking a part-time Store Associate in Austin, TX to help customers in-store and over the phone, identify needs, and recommend color solutions. You will process sales, stock displays, and support deliveries while maintaining high visual standards.

The role emphasizes strong customer service, teamwork, and meeting sales goals, with opportunities to tint and mix products and engage with customers about paint-related options.