Paint Retail Specialist - Customer Service & Sales

Socket.dev; Royal Pines (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist at Store #5614 in Arden, NC to assist customers, handle sales, and maintain store standards. The role involves in-person and phone assistance, selling paints and related products, and supporting deliveries as needed.

The position emphasizes strong customer service, product knowledge, and meeting sales goals in a retail setting, with a starting pay of $17.50 per hour and full-time hours.

Qualifications

• Must be at least eighteen years old.
• Must be legally authorized to work without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual (Spanish helpful)

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist at Store #5614 in Arden, NC to assist customers, handle sales, and maintain store standards. The role involves in-person and phone assistance, selling paints and related products, and supporting deliveries as needed.

The position emphasizes strong customer service, product knowledge, and meeting sales goals in a retail setting, with a starting pay of $17.50 per hour and full-time hours.