Pain Management Clinic - Practice Administrator

Childrens Health; Plano (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Pain Management Practice Administrator to lead operations across multiple locations. This role involves collaborating with medical and administrative leadership to ensure high-quality care and efficient patient flows. The administrator will be responsible for compliance, performance improvement, and staff development, all while fostering a culture of excellence. If you're passionate about making a difference in children's health and thrive in a dynamic environment, this opportunity is for you. Join a team dedicated to enhancing the well-being of children and their families through innovative practices and exceptional service.

Benefits

Employee medical plan premium coverage after 3 years

4%-10% employee savings plan match

Paid Parental Leave (up to 12 weeks)

Caregiver Leave

Adoption and surrogacy reimbursement

Qualifications

• 2+ years of related experience required; 5+ years preferred.
• Bachelor's degree or equivalent experience is required.

Responsibilities

• Manage operations ensuring compliance with clinical care standards.
• Provide leadership for initiating and monitoring change across service lines.
• Develop strategies for operational excellence and patient satisfaction.

Skills

Leadership

Operational Management

Collaboration

Quality Assurance

Performance Improvement

Education

Bachelor's Degree

Graduate Degree

Job description

Job Title & Specialty Area: Pain Management Practice Administrator

Department: Ambulatory

Location: This position will go between Dallas and Plano Campus

Shift: Full Time M - F

Job Type:On-Site

Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
To provide overall operational direction (including both administrative and clinical functions) of an ambulatory practice or practices in collaboration with the division Director, Director and/or Sr. Director. Working in collaboration with medical and administrative leadership, the practice administrator develops strategies, sets objectives and allocates appropriate resources in providing the highest quality of care, a safe patient environment, efficient patient flows and excellent service to patients and their families. In addition, the administrator is accountable for fulfilling all relevant regulatory requirements.

Responsibilities:

1. Manage operations of assigned service lines; ensure compliance with standards of clinical care; maintain accountability for quality, safety, service, and operational excellence.
2. Provides leadership for initiating and monitoring change across the service line.
3. Works closely with Children's leadership, medical directors, physician providers and other clinical staff in a collaborative approach to excellence in service and clinical care, optimal outcomes, and efficient resource utilization.
4. Review, analyze, and collaboratively resolve operational issues including medical staff and patient family concerns.
5. Develop and support processes designed to engage all staff in the pursuit of operational and service excellence; regularly reviews patient satisfaction data and analyze for opportunities; involve staff and physicians in developing a plan for improvement when necessary; implement and maintain a weekly rounding process.
6. Monitor and analyze all performance improvement and quality data; research best practices across ambulatory services and other organizations to continually improve the patient/family experience; proactively address performance/quality issues including a thorough review with physician leaders for resolution.
7. Establish, implement and regularly review department policy and procedure for compliance with all regulatory requirements as well as alignment with organization policy and overall organization strategy and mission; adhere to all regulatory requirements.
8. Coordination of multi-disciplinary, single day coordinated clinics.
9. This position may require oversight of a diagnostic/support service or sub-specialty program and the associated staff and operations component.
10. This position may require oversight and coordination of service lines that are dispersed in various on- and off-site locations.
11. Responsible for building and leading a high-performing staff. Select and evaluate staff based on their ability to contribute to organization/division/clinic goals.
12. Provide leadership, coaching, support, and training to staff.
13. Responsible for staffing, performance management, professional development, clinical competency, recruitment and retention of staff in assigned service lines.
14. In service lines with managers or team leaders, this position is responsible for providing coaching on management and people leadership practices, and ensuring compliance with all people-related policies.
15. Work with Director and/or Sr. Director to develop long-term strategic plan(s) for assigned service lines; with Director and physician leadership, outline 5- and 10-year goals for service line; participate in planning process for program/service development and expansion.
16. Prepare an annual evaluation of the service area and proactively identify opportunities to improve the department's competitive position in the community; work with PR on marketing and communication programs, as necessary.

How You’ll Be Successful:

WORK EXPERIENCE

At least 2 years Related experience Required

At least 5 years Related experience Preferred

EDUCATION

Four-year Bachelor's degree or equivalent experience Required

Graduate or professional work or advanced degree; or equivalent experience Preferred

If RN license is required, BSN is required Required

LICENSES AND CERTIFICATIONS

If clinical license (RN or other) required, Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements 60 Days, Required

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care for You:

· Employee portion of medical plan premiums are covered after 3 years.
· 4%-10% employee savings plan match based on tenure
· Paid Parental Leave (up to 12 weeks)
· Caregiver Leave
· Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.