Paid Playmaker Intern, Guest Services - Part-Time Matchday

Inter Miami CF LLC; Miami (FL); Sur place; USD 21 000 - 28 000; Temps partiel

Résumé du poste

Inter Miami CF LLC in Miami is seeking an Intern, Guest Services to support the planning and execution of matchday operations and special events, delivering an exceptional fan experience. This paid, part‑time internship is part of the Number 10 Internship program for the 2027 Sprint Season cohort.

You will assist with training, recruitment and onboarding, scheduling for match days, and staff coordination while collaborating with Security, Operations, HR, Partnerships, Marketing, Food & Beverage,

Qualifications

• Currently pursuing an undergraduate or graduate degree in Hospitality, Sports Management, Business Administration, or a related field; or recently graduated from a related program.
• Exceptional reliability, interpersonal communication and organizational skills.
• Proficient in Microsoft Office skills, including Word, Excel, PowerPoint, etc.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks and prioritize efficiently.
• Ability to work in a fast-paced and team-oriented environment.
• Ability to work weekends and holidays when required.
• Bilingual (English and Spanish) fluency is a plus.
• Passion for fútbol is a plus.

Responsabilités

• Assist with developing training materials and facilitating training sessions for all departments part-time staff.
• Contribute to the recruitment and onboarding process for Guest Service Representatives.
• Assist with scheduling Guest Service Representatives for match days, special events, and stadium tours.
• Lead Guest Service Representatives on Match Days and Special Events to ensure they are fulfilling their job duties.
• Assist with planning operational meetings as required, ensuring smooth coordination of Guest Services.
• Help coordinate event day briefings, staffing deployments, and matchday resources.
• Support employee communication, recognition, and engagement efforts.
• Research industry standards and provide insight on Fan Experience improvements.
• Cross department collaboration with Security, Operations, HR, Partnerships, Marketing, Food & Beverage, Member Services, and IT.
• Inventory management of staff uniforms, ticket scanners, wristbands and premium area accreditation.
• All other duties as assigned.

Connaissances

Interpersonal communication

Organizational skills

Multitasking

Verbal communication

Written communication

Teamwork

Time management

Reliability

Bilingual (English & Spanish)

Formation

Pursuing undergrad/grad in Hospitality / Sports Management / Business Administration

Outils

Microsoft Office (Word, Excel, PowerPoint)

Description du poste

Inter Miami CF LLC in Miami is seeking an Intern, Guest Services to support the planning and execution of matchday operations and special events, delivering an exceptional fan experience. This paid, part‑time internship is part of the Number 10 Internship program for the 2027 Sprint Season cohort.

You will assist with training, recruitment and onboarding, scheduling for match days, and staff coordination while collaborating with Security, Operations, HR, Partnerships, Marketing, Food & Beverage,