PACS Radiology and Imaging Analyst 137311[130720]

NYC Health + Hospitals; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

NYC Health + Hospitals is seeking a Radiology Informatics Specialist to support PACS, RIS, CIS, and imaging applications. The role requires experience with cardiology PACS systems and related imaging applications, with Muse/EKG and Epic as a plus.

You will work under supervision to maintain, troubleshoot, and upgrade imaging systems, collaborate with IT and radiology teams, and participate in on-call and EHR connectivity initiatives.

Qualifications

• Experience with Cardiology PACS systems required.
• Experience with Muse or GE CCW and Epic is a plus.
• Good communication and presentation skills.
• Vendor Neutral Archive (VNA) experience is a plus.
• Experience with system architecture design and clinical workflow development.

Responsibilities

• Maintains and supports day-to-day operation of RIS, PACS, CIS, PowerScribe, and related imaging apps.
• Diagnoses and resolves user requests and system issues, escalating as needed.
• Supports application and infrastructure upgrades with testing under supervision.
• Participates in on-call support for after-hours issues.
• Assists in integrating radiology systems with the EHR and ensuring connectivity.
• Supports new DICOM modality connections and HL7 interface monitoring.
• Documents business requirements and communicates specs to technical teams.
• Applies best practices in radiology and imaging processes.
• Completes assigned daily tasks and participates in team projects.
• Monitors performance metrics and system trends.

Job description

**Previous experience with Cardiology PACS Systems and other Cardiology imaging applications required. Experience with Muse (EKG systems) or GE CCW (Echo Systems) and Epic is a plus.

Purpose of Functional Assignment:

Under supervision, supports the operation, maintenance, and troubleshooting of Picture Archiving and Communication Systems (PACS) and related medical imaging applications across the System.

Examples of Typical Tasks:

1. Maintains and supports the day-to-day operation of Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), Clinical Information Systems (CIS), PowerScribe, and related clinical imaging applications.

2. Diagnoses and resolves user requests and system issues escalating problems to senior staff or vendors as needed.

3. Supports application and infrastructure upgrades, including patch installations and functional testing under supervision.

4. Participates in the on-call support program for after-hours critical issues.

5. Assists in integrating radiology systems ensuring connectivity with the Electronic Health Record (EHR).

6. Supports new Digital Imaging and Communications in Medicine (DICOM) modality connections and assists in monitoring Health Level Seven (HL7) interface.

7. Reviews and documents business requirements and processes, communicating technical specifications through the creation of conceptual data, process models, and flowcharts to technical teams.

8. Applies best practices and standards in radiology and imaging processes.

9. Assists in team projects and completes assigned daily tasks.

10. Monitors and reports on performance metrics and system trends.

11. Communicates the status of activities, risks, and issues to the Lead.

12. Identifies project risks related to compliance and information security.

13. Performs duties that may be primarily remote, and may need to report to the office with a 2-hour notice for operational needs, and/or training purposes.

14. Performs other related duties as assigned.

Department Preferences:

Knowledge, Skills, Abilities and other Requirements:

• Microsoft Office Applications
• Good communication and presentation skills
• Previous experience with Cardiology PACS Systems and other Cardiology imaging applications required. Experience with Muse (EKG systems) or GE CCW (Echo Systems) and Epic is a plus.
• Vendor Neutral Archive (VNA) experience a plus
• Experience with system architecture design, clinical system workflow development required.
• Strong technical, software & infrastructure experience a plus

Years of Experience:

• Healthcare Experience Preferred
• At least 1 full life cycle implementation, other implementation of systems, major system upgrade, or application preferred
• Associate's degree or applicable experience or a Baccalaureate Degree is preferred from an accredited college or university in computer science, information systems, business administration or equivalent experience or education and/or 2 years of clinical information systems, cardiology or imaging administrator or related technical experience & training

Minimum Qualifications

Assignment Qualification Requirements:

1. Master’s or advanced clinical degree from an accredited college or university; or,

2. Bachelor’s degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or,

3. A satisfactory combination of education, training, and experience.

4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.

Assignment Qualification Preferences:

1. Bachelor’s Degree from an accredited college or university in Computer Science, Information Systems, Business Administration, and two (2) years of experience in clinical information systems, as a Radiology PACS administrator, or related technical experience.