Packout Shift Supervisor

Bay Cities; Pico Rivera (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Bay Cities in Pico Rivera, CA is seeking a Packout Shift Supervisor to oversee the Pack-Out team on the assigned shift and coordinate daily tasks to ensure timely, quality packing of products.

The role requires availability for second shift and potential weekend work; prior Pack-Out supervision and bilingual Spanish/English skills are essential to drive safety, efficiency, and adherence to specifications.

Qualifications

• HS Diploma or GED; two years college is a plus.
• 2–3 years in Pack-Out/fulfillment with supervisory exposure.
• Must be bilingual in Spanish/English.

Responsibilities

• Supervise and coordinate Pack-Out personnel during the shift.
• Plan, schedule, and allocate resources to meet production targets.
• Conduct safety and production meetings; support continuous improvement.
• Coordinate with shipping for finished goods space and materials.
• Monitor KPI data and operator performance; supervise forklift drivers.
• Ensure proper equipment maintenance and timely repairs.
• Train leads on production entries and use of Nulogy.

Skills

Bilingual: Spanish/English

Supervisory experience

Project management

Education

HS Diploma or GED; 2 years college a plus

Tools

Nulogy

Forklift operation

Job description

JOB TITLE

Packout Shift Supervisor

DEPARTMENT

Packout

REPORTS TO

Packout Operations Manager

FLSA STATUS

Exempt

COMPANY OVERVIEW

Bay Cities, an Employee Owned Company, is the leading creative packaging and display partner to brand marketers, retailers and e-commerce. Our passion, experience, technology and consumer insights move product and drive sales.

OUR MISSION & VALUES

Our Passion Powers Your Product

Creativity: Our ideas create Client success.

Passion: We have heart with a Customer Service attitude.

Integrity: We honor our business & planet with sustainable practices.

Responsible: We own it!

Safe: Our safe work habits protect us all.

Fun: We take our work seriously— not ourselves

SUMMARY

The Pack‑Out Shift Supervisor is responsible for the supervision and coordination of Pack‑Out personnel during their assigned shift. This role plans, coordinates, and schedules daily tasks and operations to ensure products are packed out to quality standards in a timely and efficient manner.

This position requires availability to work second shift and potentially weekends. First shift: 6:00 AM – 2:30 PM; Second shift: 3:00 PM – 12:00 AM (midnight).

JOB FUNCTION / PURPOSE

• Participates in meetings with the operations team in regard to new projects.
• Evaluates and assigns resources for projects.
• Evaluates personal performance.
• Communicates with Temp Agency and requests personnel.
• Conducts production meeting with supervisors and leads about new projects.
• Conducts safety meetings.
• Could be requested to participate in assembly of the First Article.
• Provides training on assembly of new items.
• Performs production line flow analysis and leads on more efficient practices.
• Sets up production lines.
• Conducts training for leads on production entries in Nulogy.
• Monitors all Nulogy transactions pertaining to production department (materials movement to the line, material consumption, material staging and material reconciliation).
• Sets up and tunes production equipment for better performance.
• Troubleshoots equipment and installs tooling.
• Trains leads on creating and printing labels for products.
• Identifies tasks and tools appropriate for each project.
• Supervises and coordinates production forklift drivers.
• Supervises that forklift equipment is operating in good order.
• Supervises and ensures that production personnel are provided with the proper computer equipment.
• Requests repair for equipment, mechanical or computer.
• Communicates with crew about pending assignments.
• Trains new shift crew.
• Participates in the evaluation and cost analysis of the projects during the run and when completed and provides feedback about ways to improve.
• Enforces safe practices and company policies.
• Directs manpower assignments for their shift to meet production schedule.
• Follows orders in which work will be completed.
• Makes supplies and equipment available for maximum efficiency.
• Monitors and provides reports on availability of consumables such as tape, stretch wrap, strapping buckles, ribbon labels, and other production supplies.
• Monitors work in progress for quality and adherence to specs.
• Coordinates space allocation of finished goods with shipping department.
• Ensures machines are maintained and preventive maintenance procedures are followed. Inspects work centers for evidence of excessive waste.
• Checks work areas to ensure proper housekeeping procedures are being followed.
• Reviews Job Folder and programs and approves orders for Leads to be run.
• Makes recommendations for changes to improve production design or production efficiency.
• Reviews division yearly goals and drives departmental efforts to achieve targets as outlined on scorecards.
• Supervises up to 10 leads, 14 forklift drivers, 8 support associates, 4 recycling associates, and 4 janitorial associates, potentially across two buildings.
• Performs 1‑to‑1s with Manager in charge monthly.
• Performs additional duties as requested.

EDUCATION, EXPERIENCE & COMPETENCIES

• HS Diploma or GED Equivalent; completion of two years college, a plus.
• 2‑3 years in Pack‑Out/fulfillment process and practices, including some work in a supervisory capacity.
• Valid Driver's License with DMV evidence of good driving record.
• Ability to work extended hours and various shifts.
• Must be bilingual in Spanish/English.

CORE COMPETENCIES

• High ethical standards. Models and supports organization’s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals. Sets an example for others to follow. Does the right thing.
• Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat; fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved.
• Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he/she does. Builds strong, positive relationships with all stakeholders.
• Acts as an owner of the business and instills that same attitude and level of action in others. Is proactive in taking responsibility for all outcomes/results and avoids ‘pointing fingers’. Helps to create and maintain a strong feeling of belonging in the immediate and overall team.
• Regularly involves others in decisions that affect their job or work environment. Demonstrates co‑operation and trust with colleagues and teams across organizational boundaries. Participates as a team player and establishes strong working relationships to deliver positive results.
• Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation. Uses time effectively, prioritizes and organizes workflow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.
• Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work.
• Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes.
• Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external.
• Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment.

OTHER

• US Persons Only (US citizens, lawful permanent residents, refugee or asylee – all require proper identification and documentation).
• Minimal local travel required.
• Physical and Environmental Requirements: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.
• Work environment includes front‑office and manufacturing. The noise level in the work environment is usually moderate.
• Pre‑Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment.