Packaging Technical Operations - Specialist-Engineering

MSD Malaysia; Wilson (NC); On-site; USD 87,000 - 137,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid holidays

Vacation and compassionate/sick days

Job summary

Merck & Co., Inc., Rahway, NJ, USA, seeks a Specialist, Technical Operations Engineer to provide on-site technical support for packaging and medical device assembly lines at the Wilson, NC site. You will troubleshoot equipment issues, lead investigations, and support technology transfer from R&D or other sites to Wilson.

The role requires a strong engineering background, 1 year packaging equipment experience, and collaboration across Packaging Technology and Global Engineering Services.

Qualifications

• BS in Engineering or equivalent is required, with minimum 1 year experience in packaging/process equipment.
• Mechanical aptitude to troubleshoot/resolve equipment issues.
• Strong oral and written communication skills.
• Demonstrated teamwork skills.
• Preferred: experience in pharmaceutical industry, Medical Devices and Combination products, Project management, equipment qualification activities, Lean Six Sigma tools.

Responsibilities

• Provide technical support for packaging and device assembly equipment/processes.
• Lead root cause analysis and deviation investigations for process and equipment related quality events.
• Support design, machinability evaluation, and qualification of packaging components and Medical Device and Combination Products.
• Support scale-up and technology transfer of pilot processes to production scale, including equipment design, qualification, process demonstration, and validation.
• Lead small-scale capital projects and partner with Packaging Technology and Global Engineering Services on equipment design, procurement, and qualification.
• Author change controls and implement packaging/equipment/process changes.
• Contribute to process robustness through line trials, data analysis, and monitoring strategies; support regulatory audits.

Skills

Mechanical aptitude

Oral and written communication

Teamwork skills

Root cause analysis

Deviations investigations

Education

BS in Engineering or equivalent

1 year packaging/process equipment experience

Tools

Lean Six Sigma tools

Job description

Job Description Position Overview

Reporting to the Associate Director of PTO Engineering, the Specialist, Technical Operations Engineer provides technical support for the packaging and medical device assembly lines at the our Manufacturing Division Wilson site. This role is responsible for equipment performance through providing on-site support and troubleshooting of packaging and device assembly operations. The Specialist works closely with Wilson and above-site departments to support the transfer of new products and processes from our Research & Development Division or other of our Manufacturing Division sites to the Wilson site. In addition, the role collaborates with site and global Packaging Technology as well as Global Engineering Services teams to specify, procure, install, and qualify new packaging and medical device assembly equipment.

Primary Activities:

Primary activities include, but are not limited to: Providing technical assistance to packaging operations in the resolution of packaging and device assembly equipment problems for in-line products. Leading root cause analysis and authors deviation investigations for process and equipment related quality events. Providing technical support for the design, machinability evaluation, and qualification of new or modified packaging components and Medical Device and Combination Products. Providing technical support for the scale-up and technology transfer of pilot processes to production scale. This includes support for equipment design, equipment qualification, process demonstration, process performance qualification, and process validation. Leading small-scale and supporting large-scale capital projects by partnering with Packaging Technology and Global Engineering Services, respectively, on activities including equipment design, procurement, and qualification. Authoring process change controls and completing tasks to implement packaging and device assembly equipment/process changes. Building and enhancing process robustness through designing and conduct line trials, analyzing equipment performance data, and implementing proactive process monitoring strategies. Contributing to the site’s permanent inspection readiness by authoring and reviewing technical documentation and providing support during regulatory audits.

The basic function of this position is to, independently or as part of a project team, plan, design and implement technical projects related to packaging and medical device assembly equipment/processes. Work requires a strong technical background and project management skills, as well as working knowledge of our company’s methods, standards, procedure, and practices. Experience in complex equipment installation and qualification is desired for leading implementation of new technology or new applications of existing technology. This position requires the engineer to be the technical subject matter expert for the assigned packaging lines and to make recommendations for decisions associated with these lines and their associated products. Strong communication skills are required to lead project sub teams or be a key contributor on site and above-site sub teams.

Minimum education required:

BS in Engineering or equivalent and minimum of 1 year of experience with packaging/process equipment.

Required Experience and skills:

Mechanical aptitude to troubleshoot/resolve equipment issues. Strong oral and written communication skills Demonstrated teamwork skills.

Preferred experience and skills:

Experience in pharmaceutical industry. Experience in Medical Devices and Combination products. Project management skills Experience in equipment qualification activities. Experience in the use of Lean Six Sigma tools.

Required Skills:

Capital Projects, Global Engineering, Lean Six Sigma (LSS), New Product Development, Packaging Optimization, Packaging Processes, Procurement, Project Management, Six Sigma, Teamwork, Technical Projects, Written Communication.

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

San Francisco Residents Only:

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only:

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement.

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts.

The salary range for this role is $87,300.00 - $137,400.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): NA.

Job Posting End Date: 08/26/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.