Packaging Technical Operations - Specialist-Engineering

NCBiotech; Wilson (NC); On-site; USD 87,000 - 137,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement benefits

Paid holidays

Vacation

Sick days

Job summary

Merck & Co., Inc. in Wilson, NC is seeking a Specialist, Technical Operations Engineer to provide on-site technical support for packaging and medical device assembly lines at the Wilson site.

The role partners with Packaging Technology and Global Engineering Services to specify, procure, install, and qualify new equipment and support technology transfer from other sites within the Manufacturing Division. The position requires a BS in Engineering with at least 1 year of packaging/process

Qualifications

• BS in Engineering or equivalent with at least 1 year experience in packaging/process equipment.
• Mechanical aptitude to troubleshoot equipment issues.
• Strong oral and written communication skills.
• Demonstrated teamwork skills.

Responsibilities

• Provide technical assistance for packaging and device assembly equipment problems on inline products.
• Lead root cause analysis and deviation investigations for process and equipment related quality events.
• Support design, machinability evaluation, and qualification of packaging components and medical devices.
• Support scale-up and technology transfer from pilot to production scale including equipment design, qualification, process demonstration, process performance qualification and process validation.
• Lead small-scale and support large-scale capital projects with Packaging Technology and Global Engineering Services on equipment design, procurement and qualification.
• Author process change controls and implement packaging and device equipment changes.
• Build process robustness through line trials, analyze equipment data, and implement monitoring strategies.
• Support regulatory audits and contribute to inspection readiness.

Skills

Capital Projects

Global Engineering

Lean Six Sigma

New Product Development

Packaging Optimization

Packaging Processes

Procurement

Project Management

Six Sigma

Teamwork

Technical Projects

Written Communication

Education

BS in Engineering or equivalent

Job description

Job Description

Position Overview

Reporting to the Associate Director of PTO Engineering, the Specialist, Technical Operations Engineer provides technical support for the packaging and medical device assembly lines at the our Manufacturing Division Wilson site. This role is responsible for equipment performance through providing on-site support and troubleshooting of packaging and device assembly operations. The Specialist works closely with Wilson and above-site departments to support the transfer of new products and processes from our Research & Development Division or other of our Manufacturing Division sites to the Wilson site. In addition, the role collaborates with site and global Packaging Technology as well as Global Engineering Services teams to specify, procure, install, and qualify new packaging and medical device assembly equipment.

Primary Activities

• Providing technical assistance to packaging operations in the resolution of packaging and device assembly equipment problems for in-line products.
• Leading root cause analysis and authors deviation investigations for process and equipment related quality events.
• Providing technical support for the design, machinability evaluation, and qualification of new or modified packaging components and Medical Device and Combination Products.
• Providing technical support for the scale-up and technology transfer of pilot processes to production scale. This includes support for equipment design, equipment qualification, process demonstration, process performance qualification, and process validation.
• Leading small-scale and supporting large-scale capital projects by partnering with Packaging Technology and Global Engineering Services, respectively, on activities including equipment design, procurement, and qualification.
• Authoring process change controls and completing tasks to implement packaging and device assembly equipment/process changes.
• Building and enhancing process robustness through designing and conducting line trials, analyzing equipment performance data, and implementing proactive process monitoring strategies.
• Contributing to the site’s permanent inspection readiness by authoring and reviewing technical documentation and providing support during regulatory audits.

The basic function of this position is to, independently or as part of a project team, plan, design and implement technical projects related to packaging and medical device assembly equipment/processes. Work requires a strong technical background and project management skills, as well as working knowledge of our company’s methods, standards, procedure, and practices. Experience in complex equipment installation and qualification is desired for leading implementation of new technology or new applications of existing technology. This position requires the engineer to be the technical subject matter expert for the assigned packaging lines and to make recommendations for decisions associated with these lines and their associated products. Strong communication skills are required to lead project sub teams or be a key contributor on site and above-site sub teams.

Minimum education required

BS in Engineering or equivalent and minimum of 1 year of experience with packaging/process equipment.

Required Experience and skills

• Mechanical aptitude to troubleshoot/resolve equipment issues.
• Strong oral and written communication skills
• Demonstrated teamwork skills.

Preferred experience and skills

• Experience in pharmaceutical industry.
• Experience in Medical Devices and Combination products.
• Project management skills
• Experience in equipment qualification activities.
• Experience in the use of Lean Six Sigma tools.

Required Skills

Capital Projects, Global Engineering, Lean Six Sigma (LSS), New Product Development, Packaging Optimization, Packaging Processes, Procurement, Project Management, Six Sigma, Teamwork, Technical Projects, Written Communication

Preferred Skills

US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$87,300.00 - $137,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation: Domestic

VISA Sponsorship: No

Travel Requirements: 10%

Flexible Work Arrangements: Not Applicable

Shift: 1st - Day

Valid Driving License: No

Hazardous Material(s): NA

Job Posting End Date: 08/26/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R412033