Package Dispatch Analytics Lead

UPS; San Ramon (CA); On-site; USD 3,616,000 - 5,875,000; Full time

Job summary

UPS in San Ramon, CA is seeking a Dispatch Analyst to assist the Package Dispatch Supervisor with dispatch analysis and daily tasks supporting dispatch and preload teams. You will analyze dispatch plans, publish reports, conduct service audits and work with DPS/UDC systems, Microsoft Office, and mapping tools to improve on-time performance.

In this role, you will help verify system downloads, identify service issues, and ensure accurate report updates while collaborating with the PDS to enhance

Qualifications

• Bachelor's Degree or International equivalent - Preferred.
• Dispatch Planning System (DPS) and UDC knowledge.
• Experience using Microsoft Office products or equivalent software.
• Customer-focused with strong planning and organization skills.
• Familiar with package flow technologies - Preferred.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Skills

Customer focus

Planning & organization

DPS knowledge

UDC knowledge

Microsoft Office

Package flow tech

Education

Bachelor's Degree or International equivalent

Tools

Dispatch Planning System (DPS)

Job description

UPS in San Ramon, CA is seeking a Dispatch Analyst to assist the Package Dispatch Supervisor with dispatch analysis and daily tasks supporting dispatch and preload teams. You will analyze dispatch plans, publish reports, conduct service audits and work with DPS/UDC systems, Microsoft Office, and mapping tools to improve on-time performance.

In this role, you will help verify system downloads, identify service issues, and ensure accurate report updates while collaborating with the PDS to enhance