Pack Leader: Premium Dog Daycare Caregiver

Digs-Dog-Care; Charlotte (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Dental benefits

Vision benefits

401(k) with company match

Medical benefits after 6 months

DigIn Shared Ownership Program

Job summary

Paws & Claws / Digs is seeking a Pack Leader to supervise and care for dogs in our daycare and boarding programs. You will maintain safety, monitor health and behavior, and provide a welcoming, stress‑free experience for every dog and pet parent.

Ideal candidates are calm, observant, and capable of handling dogs of all sizes, with flexible scheduling including holidays and weekends. Benefits and long‑term growth opportunities are available for dedicated team members.

Qualifications

• Knowledge of basic dog behaviors and body language.
• Familiarity with kennel operations and animal care.
• Strong communication skills (written and verbal).
• Ability to handle animals safely and confidently, including large/giant breed dogs.
• Strong attention to detail.
• Ability to follow directions closely (written and verbal).
• Strong ability to work independently and as part of a team.
• Ability to remain calm and level-headed with a pleasant demeanor.
• Physically able to lift up to 50 lbs., bend, and stand or walk for long periods.
• Comfortable working indoors and outdoors with dogs of all sizes and temperaments.
• Available for flexible scheduling, including holidays and weekends.

Responsibilities

• Ensure the safety and well‑being of all daycare and boarding dogs using proper handling techniques
• Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non‑approved handling methods
• Deliver a hospitality‑first experience by engaging warmly with every dog and making each visit feel welcoming and stress‑free
• Keep play areas and accommodations clean, including clean‑up of bodily functions and proper use of cleaning chemicals
• Follow all feeding, medication, exercise and allergy protocols for every animal in care
• Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease
• Assist with grooming tasks (bathing, brushing, drying)
• Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Paws & Claws
• Work respectfully with teammates and maintain a positive, professional attitude at all times

Skills

Dog behavior knowledge

Kennel operations

Communication skills

Safety handling

Teamwork

Physical stamina

Job description

Paws & Claws / Digs is seeking a Pack Leader to supervise and care for dogs in our daycare and boarding programs. You will maintain safety, monitor health and behavior, and provide a welcoming, stress‑free experience for every dog and pet parent.

Ideal candidates are calm, observant, and capable of handling dogs of all sizes, with flexible scheduling including holidays and weekends. Benefits and long‑term growth opportunities are available for dedicated team members.