PACE Care Team Assistant

Empath Health; Pinellas Park (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Care Team Assistant to provide essential administrative support in a healthcare setting. This role involves managing the reception desk, ensuring accurate record keeping, and assisting clinical staff with various clerical duties. The ideal candidate will have experience in medical environments, a strong command of Microsoft Office, and a passion for serving the elderly and chronically ill. Join a team dedicated to providing compassionate care and making a positive impact in the community, where diversity is valued and embraced.

Qualifications

• 7+ years in administrative roles, preferably in medical settings.
• Proficient in Microsoft Office and EMR systems.

Responsibilities

• Handles administrative duties for record keeping and compliance.
• Manages reception desk and supports clinical staff.

Skills

Administrative Support

Clerical Duties

Scheduling

Data Entry

Microsoft Office (Word, Excel, Outlook)

Medical Terminology

Education

High School Diploma or GED

Tools

Electronic Medical Record (EMR) systems

Scheduling Software

Job description

Suncoast PACE, a member of Empath Health, is seeking a Care Team Assistant to join the team.

Under the direct supervision of the Center Manager or another member of PACE leadership, provides administrative support to the PACE Center which encompasses the clinic and/or day center.

Duties/Responsibilities:

• Handles a variety of administrative duties to ensure accurate record keeping, compliance with participant capacity for day center, adequate member flow through the clinic and support for some related marketing activities.
• Manages the PACE Center reception desk/Clinic reception desk.
• Supports administrative, clinical, and day center staff with clerical duties such as faxing, scheduling, ordering supplies, etc.

Requirements:

• Education: High school diploma or general education degree (GED); 7+ years in administrative, writing, office experience. PACE knowledge and experience a plus.
• Experience: A minimum of two (2) years in a medical setting (hospital, clinic, medical office, nursing home, etc.) is preferred.
• Has worked with the elderly and/or chronically ill. Experience managing patient schedules and a busy front desk or office environment.
• Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
• Must have a valid driver’s license, proof of insurance and have means of transportation.
• Knowledge of Suncoast PACE Policies & Procedures.
• Proficient in the use of Microsoft Office products such as Word, Excel, and Outlook. Working knowledge of PowerPoint and Access.
• Must be able to create spreadsheets, letters, and tables independently.
• Knows how to use scheduling software and/or uses Excel to manage schedules.
• Familiarity with medical terminology and healthcare billing or claims.
• Data entry and database management using Electronic Medical Record (EMR) systems or equivalent systems.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!