PACE Business Development Representative - Expansion

Vista Community Clinic; Glendale (CA); On-site; USD 83,000 - 93,000; Full time

Benefits offered by this job

Medical, dental, vision

Company-paid life insurance

Flexible spending accounts

403(b) retirement plan

Job summary

Vista Community Clinic (VCC) is seeking an Enrollment/Outreach professional to develop community relationships and generate referrals to support enrollment goals. The role focuses on partnerships with healthcare providers and community organizations, and on guiding referrals through the enrollment process.

The ideal candidate will have a minimum of two years experience in healthcare marketing/admissions, a California driver’s license, CPR/BLS certification, and strong communication skills.

Qualifications

• Bachelor's degree in business, marketing or health/human services is preferred or equivalent.
• Minimum two years in marketing/sales/admissions in healthcare or info/referral role.
• Valid California driver’s license and vehicle insurance; reliable transportation.
• Current CPR/BLS Certification.

Responsibilities

• Develop and maintain relationships with healthcare providers, community organizations, and referral sources.
• Identify growth opportunities and high-value partnerships within the territory.
• Conduct outreach visits, presentations, and participate in events to raise awareness and obtain referrals.
• Maintain a diversified referral network and consistent community presence.
• Track partner engagement, referrals, and outcomes; update CRM.
• Provide education to prospective participants and support enrollment process.
• Collaborate with Enrollment Specialists, intake staff, and leadership to meet enrollment goals.

Skills

Strong verbal communication

Strong written communication

Professional cross-cultural interface

MS Office (Word, Excel)

Education

Bachelor's degree preferred (business/marketing/health services)

High school diploma with outreach training

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

For eligible employees, benefits include: Competitive compensation & benefits Medical, dental, vision Company-paid life insurance Flexible spending accounts 403(b) retirement plan

Why VCC?

Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

A robust training & development culture to help you grow and advance your career.

A workplace built on respect, collaboration and passion for care.

Responsibilities

Job Summary

Under the supervision of the Enrollment Manager, develops community relationships with stakeholders with the goal of generating referrals to support enrollment goals.

Essential Job Functions

• Develop and maintain relationships with healthcare providers, community organizations, and referral sources
• Identify growth opportunities, target audiences, and high-value partnerships within the assigned territory.
• Conduct regular outreach visits, presentations, and participation in community events to increase awareness of PACE services and obtain referrals.
• Maintain a diversified referral network and consistent community presence.
• Utilize time and resources strategically to maximize outreach effectiveness and enrollment opportunities.
• Maintain accurate and up-to-date documentation of outreach activities, referral partners, and leads in CRM.
• Track partner engagement, follow-up activities, referrals, and outcomes.
• Use CRM data and reporting to evaluate performance and adjust outreach strategies.
• Ensure assigned accounts and referral partner records are complete, accurate, and regularly updated.
• Respond promptly to referrals and leads.
• Support the enrollment process by educating prospective participants and facilitating a smooth transition through enrollment process.
• Track individual pipelines to create new strategic goals.
• Through marketing efforts, generate referrals and a health pipeline to support center and enrollment needs.
• Build trust with seniors, caregivers, and referral partners through professional and compassionate and trustworthy communication.
• Deliver accurate and complete PACE presentations.
• Work closely with Enrollment Specialists, Intake Specialists, center staff and leadership to achieve enrollment goals.

Qualifications

Minimum Qualifications

• A Bachelor's degree (preferred) in business, marketing, or a health or human services field, or a high school diploma and community outreach training (preferably health care specific).
• Minimum Two years of experience in a marketing, sales and/or admissions role for a health care provider or health plan, or in an information and referral resource role. Shall have either training or related experience in the job assigned.
• Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes; minimum two years’ driving experience; no more than 2 violations or a single ticket/accident value at more than 1 point on driving record
• Current CPR/BLS Certification

Required Skills/Knowledge/Abilities

• Strong verbal and written skills necessary for communication with participants, clinicians and other staff
• Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds
• Ability and willingness to meet the organization’s attendance and dress code policies
• Ability to handle confidential materials and information in a professional manner
• Excellent customer service skills and commitment to providing the highest level of customer satisfaction
• Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities; proficient in Microsoft Office products, specifically Word and Excel

Pay

• $83,000 - $93,000 Depending on Experience