PAC Assistant Team Leader

Price Chopper Supermarkets-Market 32; Manchester (VT); On-site; USD 30,000 - 40,000; Full time

Job summary

Price Chopper Supermarkets-Market 32 in Manchester, Vermont, is seeking a dedicated employee to maintain scanning integrity and provide excellent customer service. Responsibilities include verifying pricing accuracy, assisting customers with inquiries, and ensuring compliance with corporate policies.

The ideal candidate should possess strong communication skills, basic literacy, and experience with computer applications. A high school diploma or relevant experience is preferred. Join us to help enhance our customer experience!

Qualifications

• Strong communication skills are essential.
• Basic literacy and computer skills are necessary.
• Satisfactory performance reviews are required.

Responsibilities

• Maintain the integrity of the scanning file.
• Assist customers by answering questions.
• Verify completion and accuracy of price changes.

Skills

Strong communication skills

Basic literacy

Basic computer skills

Education

High School diploma or equivalent preferred

1+ years related experience preferred

Tools

Phone

Computer applications

Register

Job description

Pay starts at . Pay is based on experience.

Summary

Responsible for maintaining the integrity of our scanning file, which provides the foundation for Front End accuracy/customer service. Maintains a high level of fast, friendly, and efficient customer courtesy and service throughout the store. Acts as a liaison between the store and the Scanning Department. Works as a technical helper regarding the store computer as instructed by the Help Desk.

Essential Duties And Responsibilities

• Consistently work within company 5S efficiency standards to provide fast, friendly and efficient service to all customers.
• Maintain a neat, clean and organized workstation, according to 5S standards, at all times.
• Possess a thorough knowledge of store systems to include: Gateway, scales, and scanning.
• Assist customers upon request by answering customer questions.
• Responsible for verifying all store signs maintaining shelf tags for price accuracy and visibility.
• Verify completion and accuracy of weekly price changes for all departments.
• Communicate, as needed, any changes and/or discrepancies to the store departments and the Scanning Department, ongoing.
• Verify adherence to the Discontinued program for the Grocery and General Merchandise departments and remove discontinued items from the shelf as per corporate policy.
• Ensure scanning accuracy through weekly section scans and respond to all pricing/scanning errors immediately.
• Report all discrepancies in pricing and scanning to the Scanning Department.
• Assist Department Managers in shrink and margin shortfalls identification.
• Provide temporary back-up support to the Front End operation as needed.
• Check voice/E-mail three times per day and follow through as directed.
• Order and hang all shelf tags, daily/weekly.
• Train back-up PAC associate.
• Maintain, replace, and manage contents of front end flip charts.
• Verify A-9s and A-1s on a daily and weekly basis.
• Maintain store local markdown files, daily.
• Research all file errors per corporate policy, daily.
• Print/display item listing/item movement reports per Store Manager.
• For Lead Ad Scan Stores - perform weekly ad scan.
• Ensure that all related paperwork is organized and maintained per Corporate policy.
• Maintain open line of communication with the Scanning Department.

Minimum Qualifications

• Strong communication skills.
• Basic Literacy
• Basic Computer Skills
• Satisfactory Performance Reviews

Education And Experience

• High School diploma or equivalent preferred
• 1+ years related experience preferred

Physical Requirements

• Bending Frequent 3-5 Hours
• Exposure to Cold Environment Occasional 1-3 Hours
• Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
• Lifting Occasional 1-3 Hours up to 25lbs
• Pivoting Occasional 1-3 Hours
• Pushing/Pulling Occasional 1-3 Hours up to 25lbs
• Sitting Frequent 3-5 Hours
• Squatting/Kneeling Occasional 1-3 Hours
• Standing Constant 5-8 Hours
• Twisting Occasional 1-3 Hours
• Walking Constant 5-8 Hours

Equipment Used

• Phone
• Computer Applications
• Dolphin
• Register
• Case cutters (Must be at least 18 years of age).
• Marking guns
• Scales
• Phone/Fax

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.