PA MEDI Coordinator (Medicare Education and Decision Insight)

STEP, Inc.; Williamsport (Lycoming County); Vor Ort; USD 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan (403b)

FSA / DCA

Disability insurance

Paid Time Off

Paid holidays

Flexible benefits

Zusammenfassung

STEP, Inc.'s Office of Aging in Williamsport, PA is seeking a PA MEDI Coordinator to educate and assist Pennsylvanians on Medicare options. You will coordinate volunteers, deliver neighborhood outreach, and promote access to community resources.

You will train counselors, manage records and reports, and partner with local organizations to provide clear benefit guidance. A strong service mindset and teamwork are essential for this role.

Qualifikationen

• Associate's degree in healthcare, business, office administration, or a related field.
• Two years of experience in a community service organization, business environment, or health insurance-related field.
• Strong communication and customer service skills.
• Experience using computers and Microsoft Office applications.
• Valid driver's license and reliable transportation.
• Ability to successfully obtain required background clearances and checks.

Aufgaben

• Recruit, train, and support PA MEDI volunteer counselors.
• Coordinate outreach, educational presentations, and awareness activities.
• Build and maintain relationships with community organizations and referral partners.
• Provide insurance counseling and answer benefit questions.
• Maintain program records, databases, and required reports.
• Provide information, referrals, and assistance to individuals seeking services.
• Support general office operations as needed.

Kenntnisse

Communication skills

Customer service

Relationship building

Organization

Detail-oriented

Written and verbal communication

Confidentiality

Explain benefits

Ausbildung

Associate's degree in healthcare, business, or related field

Bachelor's degree preferred

Tools

Microsoft Office

Jobbeschreibung

PA MEDI Coordinator

STEP Office of Aging | Lycoming & Clinton Counties

Are you looking for a rewarding career where you can help others, solve problems, and make a meaningful difference every day? If so, you may be a great fit for STEP's Office of Aging PA MEDI Coordinator position!

In this role, you will coordinate the PA MEDI (Pennsylvania Medicare Education and Decision Insight) Program, providing health insurance counseling and education to eligible Pennsylvanians. You'll support and train volunteers, assist individuals with understanding available benefits, and promote awareness of valuable community resources throughout the region.

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PAY RATE: $22.53 per hour,

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What You'll Do

• Recruit, train, schedule, and support PA MEDI volunteer counselors
• Coordinate community outreach, educational presentations, and awareness activities
• Build and maintain relationships with community organizations and referral partners
• Provide insurance counseling and answer benefit-related questions
• Maintain program records, databases, and required reports
• Provide information, referrals, and assistance to individuals seeking services
• Support general office operations as needed

What Makes You Successful

You are someone who:

• Enjoys helping others understand complex information
• Builds positive relationships with volunteers, consumers, and community partners
• Is organized, detail-oriented, and able to manage multiple priorities
• Communicates effectively in writing and in person
• Demonstrates professionalism, sound judgment, and confidentiality
• Is comfortable learning and explaining benefit and insurance-related programs

• Associate's degree in healthcare, business, office administration, or a related field (Bachelor's degree preferred)
• Two years of experience in a community service organization, business environment, or health insurance-related field
• Strong communication and customer service skills
• Experience using computers and Microsoft Office applications
• Valid driver's license and reliable transportation
• Ability to successfully obtain required background clearances and checks

Special Requirements

• Obtain and maintain PA MEDI Counseling Certification
• Become Protective Services Report of Need Intake Certified during the initial employment period

STEP, Inc. offers a generous benefits package:

Flexible health insurance options to fit YOUR needs

Agency-paid dental, vision, and life insurance

403(b) retirement savings with generous employer match

Flexible Spending Account (FSA) and Dependent Care Account (DCA) options

Short- and long-term disability insurance

Paid Time Off (PTO) and Long-Term Sick Leave

Paid holidays

Optional flexible benefits