P&D Dispatcher

Peninsula Truck Lines; Portland (OR); On-site; USD 43,000 - 52,000; Full time

Job summary

Peninsula Truck Lines in Portland, OR is seeking a Dispatch professional to coordinate daily pickup and delivery operations, ensuring timely, safe, and efficient service. You will work with drivers, customers, and logistics teams, using dispatch systems to assign loads and communicate updates.

This role requires a high school diploma (logistics degree preferred), experience in dispatch or logistics, strong communication skills, and proficiency with dispatch software and Microsoft Office.

Qualifications

• High school diploma or equivalent; degree in logistics or related field is a plus.
• Experience in dispatching or logistics, preferably in trucking.
• Understanding of transportation regulations and industry standards.
• Excellent communication and interpersonal skills.
• Proficient in dispatch software and Microsoft Office.
• Ability to work under pressure and manage multiple tasks.
• Flexible availability including evenings and weekends.

Responsibilities

• Coordinate and schedule shipments with optimal routing.
• Monitor and track vehicles in real-time; provide updates.
• Communicate with drivers to address issues.
• Maintain records of shipments, delivery times, and maintenance.
• Work with logistics and operations to optimize processes.
• Handle customer inquiries and provide service.
• Ensure compliance with regulations.
• Assist with planning and forecasting transportation needs.
• Use dispatch software and technology to improve efficiency.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Problem solving

Attention to detail

Multitasking

Under pressure

Education

High school diploma

Logistics degree (preferred)

Tools

Dispatch software

Microsoft Office

Job description

Job Details Job Location: Portland, OR 97217 Position Type: Full Time Salary Range: $31.09 - $37.68 Hourly Job Shift: Day

JOB SUMMARY:

Dispatch supports daily Pickup and Delivery operations by coordinating driver dispatch activities to ensure timely, safe, and efficient service. This role focuses on execution, communication, and operational support while adapting to changing priorities that impact safety, service, and productivity. Serves as a knowledgeable resource for dispatch systems and technologies, helping ensure accurate load assignment, routing, and communication

ESSENTIAL DUTIES AND RESPONSIBLITIES:

• Coordinate and schedule shipments, ensuring optimal routing and timely delivery.
• Monitor and track vehicles in real-time, providing updates to drivers and clients.
• Communicate effectively with drivers, addressing any issues or delays.
• Maintain accurate records of shipments, delivery times, and vehicle maintenance.
• Work closely with logistics and operations teams to optimize processes.
• Handle customer inquiries and provide exceptional service to clients.
• Resolve any conflicts or issues that arise during the transportation process.
• Ensure compliance with local, state, and federal regulations.
• Assist with the planning and forecasting of transportation needs.
• Utilize dispatch software and technology to enhance operational efficiency.
• Other duties as assigned.

QualificationsJOB REQUIREMENTS:

• High school diploma or equivalent; a degree in logistics or a related field is a plus.
• Previous experience in dispatching or logistics, preferably in the trucking industry.
• Strong understanding of transportation regulations and industry standards.
• Excellent communication and interpersonal skills.li>
• Proficient in using dispatch software and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.
• Flexible availability, including the potential for evening and weekend shifts.