P&C Technology Management Consulting Manager

Accenture; City of Albany (NY); On-site; USD 87,000 - 294,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Bonus opportunities

Paid holidays and PTO

Job summary

Accenture is seeking a Transformation Manager in the United States to lead cross-functional teams in reimagining underwriting and claims processes. You will shape operating models, drive AI-enabled solutions, and deliver end-to-end transformations across Claims and Underwriting, while growing client relationships and driving business development.

The role requires 5+ years in management consulting or insurance, strong delivery leadership, and the ability to travel up to 80% across multiple

Qualifications

• 5+ years of management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting.
• 5+ years of process engineering, data/analysis, program management, and /or leading complex business / technology deliveries.
• Bachelor’s Degree

Responsibilities

• Apply structured problem solving, hypothesis-driven analysis, and creative thinking to solve complex business and operational challenges.
• Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.
• Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.
• Develop new ideas and help turn them into go-to-market offerings.
• Define methods and procedures for new assignments with guidance.
• Manage small teams or work efforts at client sites or within Accenture.
• Work as part of a team delivering client value at the intersection of business and technology.
• Perform product management and/or product owner responsibilities in the context of consulting and technology implementations.
• Travel up to 80%.

Skills

Management consulting

Insurance domain

Process engineering

Data/analysis

Program management

Leadership

Education

Bachelor’s Degree

Job description

Job Description: We help P&C carriers reinvent Underwriting and Claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. As a Transformation Manager, you will lead cross-functional teams to reimagine how work gets done, combining deep insurance expertise with advanced analytics and agentic AI and technology solutions to improve client outcomes. You will also play a key role in shaping solutions, growing client relationships, and driving business development.

What You’ll Do

Strategy & Operating Model

• Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes..
• Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
• Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
• Develop transformation roadmaps aligned to strategic business outcomes.

AI, Data & Intelligent Workflows

• Lead design of AI/agentic AI end-to-end processes and support enablement of those solutions.
• Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.

Delivery & Change Leadership

• Manage end-to-end engagements (assessment → design → pilot → scale); set OKRs, roadmaps, and benefits realization.
• Lead small to large teams; coach analysts/consultants and client SMEs; drive stakeholder alignment across Claims, Product / UW, and Enterprise functions.

Client Growth & Thought Leadership

• Shape proposals and solution architectures; craft business cases and delivery strategy, design, and execution projects
• Build client executive relationships; contribute to industry PoVs that support Accenture’s leadership position in the Insurance Consulting industry

Responsibilities

• Apply structured problem solving, hypothesis-driven analysis, and creative thinking to solve complex business and operational challenges.
• Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.
• Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.
• Develop new ideas and help turn them into go-to-market offerings.
• Define methods and procedures for new assignments with guidance.
• Manage small teams or work efforts at client sites or within Accenture.
• Work as part of a team delivering client value at the intersection of business and technology.
• Perform product management and/or product owner responsibilities in the context of consulting and technology implementations.
• Travel up to 80%.

Basic Qualifications

• 5+ years of management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting
• 5+ years of process engineering, data/analysis, program management, and /or leading complex business / technology deliveries
• Bachelor’s Degree

Preferred Qualifications

• Deep functional knowledge of insurance across the value chain (e.g., underwriting, claims, operations, distribution) with the ability to connect strategy to day-to-day execution.
• Proven ability to lead end-to-end process reinvention, including redesigning workflows, roles, and decision rights to materially improve cost, cycle time, and customer outcomes.
• Experience defining and implementing target operating models that integrate business, technology, data, and AI to sustainably scale value.
• Working knowledge of AI and agentic AI applications in insurance (e.g., automation, fraud detection, decision support, predictive analytics) and the ability to translate concepts into practical use cases.
• Strong execution mindset with a track record of converting vision into actionable roadmaps, measurable outcomes, and realized business impact.
• Demonstrated leadership, communication, and collaboration skills, with the ability to build high performing teams and partner effectively across business, technology, and risk/compliance functions.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/13/2026.

Benefits

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

• California $94,400 to $293,800
• Colorado $94,400 to $253,800
• Connecticut $94,400 to $253,800
• District of Columbia $100,500 to $270,300
• Illinois $87,400 to $253,800
• Maine $80,400 to $216,200
• Maryland $94,400 to $253,800
• Massachusetts $94,400 to $270,300
• Minnesota $94,400 to $253,800
• New York $87,400 to $293,800
• New Jersey $100,500 to $293,800
• Ohio $87,400 to $235,000
• Virginia $87,400 to $270,300
• Washington $100,500 to $270,300

Locations

• Chicago, IL
• Albany, NY
• Arlington, VA
• Atlanta, GA
• Bentonville, AR
• Charlotte, NC
• Cincinnati, OH
• Cleveland, OH
• Columbus, OH
• Culver City, CA
• Denver, CO
• Des Moines, IA
• Detroit, MI
• Hartford, CT
• Houston, TX
• Irving, TX
• Kirkland, WA
• Miami, FL
• Milwaukee, WI
• Minneapolis, MN
• Morristown, NJ
• Mountain View, CA
• Nashville, TN
• New York City, NY
• Orlando, FL
• Overland Park, KS
• Philadelphia, PA
• Pittsburgh, PA
• Raleigh, NC
• Redmond, WA
• Sacramento, CA
• San Diego, CA
• San Francisco, CA
• Scottsdale, AZ
• Seattle, WA
• St. Louis, MO
• St. Petersburg, FL
• Walnut Creek, CA

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