P & C Insurance Agent

TEKsystems; United States; Remote; USD 38.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health coverage

401(k) with company match

Paid time off

Zusammenfassung

TEKsystems is seeking a customer service representative to provide outstanding support via inbound phone interactions for auto insurance quotes. You will ask questions, gather details, and help prepare detailed quotes for new customers.

You'll explain policy options, coverage terms, and product details, while navigating multiple systems to complete transactions. This is a fully remote position for candidates in the United States.

Qualifikationen

• At least 1 year of customer service experience.
• Experience in a call center, contact center, healthcare, banking, retail, hospitality, or insurance environment.
• Experience working with customer accounts, billing inquiries, or account maintenance.
• Experience meeting quality and productivity goals.

Aufgaben

• Provide outstanding customer service through inbound phone interactions.
• Ask questions and use answers to help complete a detailed auto insurance quote.
• Explain insurance products, coverage information, and policy details to new customers.
• Navigate multiple systems to access account information and complete transactions.
• Adhere to company policies, compliance requirements, and quality standards.
• Identify opportunities to transfer customers to other departments when required.
• Meet performance expectations related to quality, productivity, attendance, and customer satisfaction.

Kenntnisse

Inbound calls

Customer service

Insurance knowledge

Ausbildung

High school diploma or equivalent

Tools

CRM systems

Jobbeschreibung

Description

Job description:Provide outstanding customer service through inbound phone interactions.Ask questions and use the answers to help complete a detailed quote for auto insurance.Explain insurance products, coverage information, and policy details to new customers who may not be familiar with those products.Navigate multiple systems simultaneously to access account information and complete transactions.Adhere to all company policies, compliance requirements, and quality standards.Identify opportunities to transfer customers to other departments when required.Meet performance expectations related to quality, productivity, attendance, and customer satisfaction

Skills

Call center, customer service skills

Top Skills Details

Call center,customer service skills

Additional Skills & Qualifications

Minimum 1 year of customer service experience.Experience in a call center, contact center, healthcare, banking, retail, hospitality, or insurance environment.Experience working with customer accounts, billing inquiries, or account maintenance.Experience meeting quality and productivity goals.

Experience Level

Entry Level

Job Type & Location

This is a Permanent position based out of Boerne, TX.

Pay and Benefits

The pay range for this position is $38000.00 - $45000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

BenefitsWe offer a competitive compensation package that may include:Medical, dental, and vision coveragePaid time off and holidays401(k) with company matchEmployee assistance programCareer development and advancement opportunitiesPaid training

Job Type & Location

This is a Permanent position based out of Boerne, TX.

Application Deadline

This position is anticipated to close on Nov 4, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.