Ownership-Focused Collections Specialist — Biweekly Bonuses

RNR Tire Express; Valdosta (GA); On-site; USD 51,445,000 - 57,308,000; Full time

Benefits offered by this job

Health/Dental/Vision

401k match

Paid time off

Sunday closed

Family culture

EveryDollar budgeting

Community giving

Birthday gifts

Job summary

RNR Tire Express in Valdosta, GA is hiring a Collections Specialist. This full-time role focuses on helping customers achieve ownership of their tires by staying current on payment plans while delivering excellent service in a supportive, family-oriented environment.

You will manage outbound calls, texts, payments, and logs, working closely with store teams to resolve accounts and build trust with customers. Biweekly bonuses are mentioned along with hourly pay.

Qualifications

• At least two years of collections and customer service experience.
• Rent-to-own or lease-to-own exposure is a plus.
• Strong negotiation and communication skills; able to connect with people and find solutions.

Responsibilities

• Help customers stay current on their payment plans to achieve ownership.
• Build positive relationships and resolve accounts.
• Communicate via phone, text, and email to set up payment arrangements.
• Maintain accurate customer records and follow best practices for collections.
• Visit customers in the field to re-establish communication and assist with payment solutions.
• Collaborate with store teams to ensure customer satisfaction and account resolution.

Skills

Collections experience

Customer service

Negotiation

Bilingual Spanish

Job description

RNR Tire Express in Valdosta, GA is hiring a Collections Specialist. This full-time role focuses on helping customers achieve ownership of their tires by staying current on payment plans while delivering excellent service in a supportive, family-oriented environment.

You will manage outbound calls, texts, payments, and logs, working closely with store teams to resolve accounts and build trust with customers. Biweekly bonuses are mentioned along with hourly pay.