Own It: Guest Experience & Wash Team Member

Whistle Express Car Wash; Troy (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash is seeking an Associate to be the face of our guest experience on the lot, in the tunnel, and at the vacuum station. You will guide guests through the wash, help grow memberships, and keep the site running smoothly in a fast-paced, physical role.

Excellent customer service and teamwork are essential as you perform opening/closing duties and uphold safety standards in all weather conditions.

Qualifications

• No experience required; 60-day structured certification program sets you up from day one.
• Willingness to work outdoors in all kinds of weather.
• Strong customer service mindset.
• Able to work in a fast-paced, physical environment.

Responsibilities

• Greet guests at Welcome Station and guide through the wash experience; support membership growth.
• Maintain wash area safety and cleanliness; operate equipment safely.
• Manage member accounts, cancellations, changes, and CX improvements.
• Open and close shifts; ensure overall site upkeep and policy adherence.

Skills

Customer service

Sales support

Teamwork

Communication

Tools

POS system

Job description

Whistle Express Car Wash is seeking an Associate to be the face of our guest experience on the lot, in the tunnel, and at the vacuum station. You will guide guests through the wash, help grow memberships, and keep the site running smoothly in a fast-paced, physical role.

Excellent customer service and teamwork are essential as you perform opening/closing duties and uphold safety standards in all weather conditions.