Overstory Restaurant Server

Concord Hospitality Enterprises; Duluth, Northern (GA, KY); Hybrid; USD 6,900 - 21,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates

Training and career advancement

Job summary

Concord Hospitality is hiring a Server to greet and serve guests, ensuring a warm, attentive dining experience. You will take and convey orders, maintain a welcoming atmosphere, and support smooth operation during peak times.

The role emphasizes teamwork, reliability, and a friendly demeanor to uphold exceptional service standards in a fast-paced setting.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
• Maintain a calm and professional demeanor during high-volume periods or unusual events.
• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders while communicating clearly and pleasantly.
• Maintain consistent attendance and punctuality.

Skills

Customer service

Communication

Friendly demeanor

Teamwork

Flexibility

Guest satisfaction

Job description

Description

We are hiring Servers! Do you have a passion for serving others? As a Server at Concord Hospitality, you will often be the first or last greeting our guests receive during their day. Your friendly smile, cheerful attitude, and commitment to excellent service set the tone for a memorable experience. If you enjoy engaging with people, being proactive, and creating positive moments, this role is perfect for you!

Responsibilities:

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.


• Maintain a calm and professional demeanor during high-volume periods or unusual events.


• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.


• Keep workstations clean, organized, and fully stocked.


• Accurately take and process guest orders while communicating clearly and pleasantly.


• Maintain consistent attendance and punctuality.

Qualifications:

• Prior serving or hospitality experience preferred.


• Strong communication and customer service skills.


• Ability to work efficiently in a fast-paced environment.


• Flexibility to work varied shifts, including nights, weekends, and holidays.


• Commitment to teamwork, professionalism, and guest satisfaction.

Benefits (Full-Time Associates Only):

• Competitive wages


• Medical, dental, and vision insurance


• Life insurance and short/long-term disability options


• 401(k) program with company match


• Tuition assistance


• Discounted room rates at Concord-managed hotels


• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.

Pay: $5.00 per hour + tips

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality