Overnight Weekend Program Assistant

The Salvation Army Southern California; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

The Salvation Army Southern California is seeking a qualified individual for a full-time role in Phoenix Family Services. The position entails responding to intake queries, supervising admission procedures, and ensuring compliance within clients' living quarters.

This role requires a high school diploma or GED, and prefers experience in social services. Strong organizational and communication skills, along with crisis intervention abilities, are essential. The work schedule involves overnight shifts on weekends.

Qualifications

• High School Diploma or GED required.
• Bilingual in English and Spanish is desirable.
• 6 months – 1 year of related experience preferred.

Responsibilities

• Respond to intake queries and supervise admission procedures.
• Maintain medication logs and coordinate medical appointments.
• Ensure compliance in clients' living quarters.

Skills

Good organizational skills

Interpersonal skills

Communication skills

Computer/typing skills

Crisis intervention skills

Bilingual (English/Spanish)

Education

HS Diploma or GED

College courses related to social services

Tools

MS Office software

Job description

Location

Phoenix Family Services

Status

Full Time / Non-exempt

Schedule

Overnight: Friday, Saturday, and Sunday Nights 7 pm to 7:30 am

• Must have the availability to work overnight

Qualifications

• HS Diploma or GED required
• College courses related to social services or social services experience preferred
• 6 months – 1 year of related experience and/or training preferred
• Good organizational, interpersonal, communication and computer/typing skills required
• Proficiency in MS Office software (Word, Excel, PowerPoint)
• Ability to write reports & compute basic figures and numbers
• Ability to interpret a variety of instructions furnished in written, verbal, diagram or schedule form
• Ability to handle crisis/emergency situations or services for homeless situations and to utilize crisis intervention and conflict resolution skills
• Ability to communicate effectively with clients and motivate program participants in achieving housing goals
• Must have the ability to maintain a non-judgmental attitude in working with clients
• Ability to exhibit professional and courteous communication at all times
• Able to work independently and show initiative
• Must possess, or be eligible to receive, a fingerprint clearance card
• Bilingual (English/Spanish) desirable
• Must be able to work various shifts, weekends, holidays
• An interpersonal style that is service oriented and willing to learn
• Excellent attention to detail, procedures, processes and policies
• Must be able to pass a criminal background check

Responsibilities

• Respond to intake queries; collect, record and analyze documentation and referral sources; select eligible and appropriate candidates for admission; refer candidates to other programs as necessary; add candidates to waiting list where applicable; supervise admission procedures.
• Supervise client medication administration; maintain medication logs; schedule and record all doctor and dental appointments; coordinate or arrange medical or psychiatric referrals; cultivate and record referral sources and resource assistance.
• Coordinate and oversee clients' living quarters and personal property to ensure policy compliance; conduct inspections, oversee cleanups, maintain furnishings; write personal property request slips; check inventories; maintain client oversight.
• Provide oversight to client reception; coordinate social services and arrange appropriate assistance; prepare and maintain monthly service reports; sort and distribute incoming mail.
• Coordinate and oversee client participation in outside activities such as support group meetings, church services, and appropriate special events.
• Provide assistance to the Program Coordinator, clinical staff, or vocational supervisors; oversee client crews, specific operations or functions, or special projects.
• Provide special administrative support to the Program Coordinator, including client database management, interface with IT regarding computer or network issues, and other special administration projects.
• Participate in staff meetings and may engage in religious activities as part of the work day.
• Perform other duties as assigned by the Program Coordinator as necessary to carry out the responsibilities of the position.

Competencies

• Accountability & Dependability
• Attention to Detail
• Listening Skills
• Adaptability & Flexibility
• Customer Focus
• Self Management
• Ethics – Integrity
• Influencing Others
• Safety Focus
• Stress Tolerance
• Teamwork & Valuing
• Diversity

Physical Requirements

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. The Salvation Army will attempt to satisfy reasonable accommodation requests within reason.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms continuously. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 50 pounds. Required vision abilities include close vision, distance vision, color vision, depth perception and the ability to adjust focus. Must have the ability to operate telephone, desktop or laptop computer, and to access and produce information from a computer, and to understand written information.