Overnight Veterinary Receptionist

Alliance Animal Health; Biloxi (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen im Bereich Tiergesundheit sucht einen engagierten Empfangsmitarbeiter für die Nachtschicht. In dieser Rolle sind Sie die erste Anlaufstelle für unsere Kunden und deren Haustiere, bieten Unterstützung und helfen bei der Terminplanung. Mit einem Team von erfahrenen Tierärzten und modernster Technologie bieten wir eine Vielzahl von Schulungs- und Entwicklungsmöglichkeiten. Wenn Sie eine Leidenschaft für den Tierschutz haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Umfassende Leistungen (Gesundheits-, Zahn-, und Sehversicherung)

Mitarbeiterhilfeprogramm

Bezahlter Urlaub und Krankheitszeit

Bezahlte Elternzeit

Wettbewerbsfähige Vergütung

Fortbildungszulage

Stipendienprogramm

Karriereentwicklungsmöglichkeiten

Empfehlungsbonusprogramm

Persönliche Haustier-Rabatte

Qualifications

• 2 Jahre Erfahrung im Kundenservice oder als Empfangsmitarbeiter erforderlich.
• Starke Kommunikationsfähigkeiten und Organisation sind wichtig.

Responsibilities

• Begrüßen von Kunden und Patienten, Beantwortung von Fragen und Terminplanung.
• Aufrechterhaltung der visuellen Attraktivität des Empfangsbereichs.

Skills

Kundenservice

Multitasking

Kommunikationsfähigkeiten

Organisation

Computerkenntnisse

Job description

Company Description

Our team is led by dedicated veterinarians with decades of experience in animal health. Our state-of-the-art facility is furnished with the latest technology and equipment to care for everything from minor to severe emergencies. We have four exam rooms, an on-site blood bank, and a fully stocked pharmacy to evaluate and deliver emergency treatment. Our surgical suite is equipped with continuous critical care monitoring to observe every case with which we are faced. We have in-house radiology, lab analysis, and ultrasound.

No matter how big or small the patient and their needs are, we continuously strive to set and deliver a high standard of compassionate care. Our veterinarians, veterinary technicians, and support staff are dedicated to delivering the highest level of care to your pets during times of emergency. We are committed to staying updated with the latest advancements in veterinary medicine and providing personalized attention to each pet and their owner.

We are open 24/7 to attend to emergencies at any time.

To learn more about us, clickhere!

Job Description

**This is an overnight position. Shift hours are from 12 midnight - 8 am**

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• 2-years of professional receptionist or customer service experience required, veterinary receptionist experience preferred but not required
• Compassionate and calm team-player
• Ability to multi-task
• Strong communication skills
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Additional Information

**This is an overnight position. Shift hours are from 12 midnight - 8 am**

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/