Overnight Veterinary Receptionist

Allianceanimal; Biloxi (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in animal health is seeking a dedicated overnight receptionist to join their compassionate team. This role involves providing exceptional customer service, managing client interactions, and ensuring a welcoming environment for pets and their owners. With a commitment to continuous learning and professional development, you'll have opportunities to enhance your skills in a supportive setting. If you're passionate about animal care and enjoy working in a fast-paced, rewarding environment, this position is perfect for you.

Benefits

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Assistance Program

Referral Bonus Program

Personal Pet Discounts

Uniform Allowance

Qualifications

• 2+ years of professional receptionist or customer service experience required.
• Ability to multi-task and provide compassionate support to clients.

Responsibilities

• Greet clients and patients, triage concerns, and schedule appointments.
• Maintain the reception area and process payments efficiently.

Skills

Customer Service

Multi-tasking

Compassionate Communication

Organizational Skills

Computer Skills

Education

High School Diploma

Veterinary Receptionist Experience

Job description

Our team is led by dedicated veterinarians with decades of experience in animal health. Our state-of-the-art facility is furnished with the latest technology and equipment to care for everything from minor to severe emergencies. We have four exam rooms, an on-site blood bank, and a fully stocked pharmacy to evaluate and deliver emergency treatment. Our surgical suite is equipped with continuous critical care monitoring to observe every case with which we are faced. We have in-house radiology, lab analysis, and ultrasound.

No matter how big or small the patient and their needs are, we continuously strive to set and deliver a high standard of compassionate care. Our veterinarians, veterinary technicians, and support staff are dedicated to delivering the highest level of care to your pets during times of emergency. We are committed to staying updated with the latest advancements in veterinary medicine and providing personalized attention to each pet and their owner.

We are open 24/7 to attend to emergencies at any time.

**This is an overnight position. Shift hours are from 12 midnight - 8 am**

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• 2-years of professional receptionist or customer service experience required, veterinary receptionist experience preferred but not required
• Compassionate and calm team-player
• Ability to multi-task
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Additional Information

**This is an overnight position. Shift hours are from 12 midnight - 8 am**

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/