Overnight Valet — Guest Experience Pro

Selig Parking; Atlanta (GA); Hybrid; USD 24.000 - 30.000; Vollzeit

Zusammenfassung

AAA Parking is hiring a Valet Attendant for The J.W. Marriott Atlanta Midtown Hotel in Atlanta, GA. You will warmly greet guests, assist with luggage, and provide information about local attractions while ensuring safe handling of guest vehicles.

The role emphasizes exceptional guest service, professional appearance, and teamwork in a fast-paced hospitality setting. Shift is 3rd, with evenings and weekends required.

Qualifikationen

• Must be 18 years of age or older.
• Must possess a valid driver's license and maintain an acceptable driving record.
• Previous valet, hospitality, parking, or customer service experience is preferred but not required.
• Ability to safely operate a variety of vehicles, including automatic and, preferably, manual-transmission vehicles.
• Excellent customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Ability to remain calm, courteous, and professional in a fast-paced environment.
• Reliable and dependable, with a strong commitment to punctuality and attendance.
• Ability to work nights, weekends, holidays, and special events as business needs require.

Aufgaben

• Warmly greet and welcome arriving and departing guests.
• Answer questions clearly and professionally.
• Open vehicle and hotel doors and assist guests with coats and luggage.
• Provide helpful information about hotel amenities, local attractions, dining, entertainment, and points of interest.
• Provide thoughtful assistance to guests with special needs or disabilities.
• Create a welcoming, memorable experience from arrival to departure.
• Complete valet tickets accurately and perform vehicle damage checks.
• Park and retrieve guest vehicles safely, efficiently, and courteously.
• Maintain vehicle keys in a secure, organized manner.
• Treat every guest vehicle with care and respect.
• Maintain a clean, polished, and professional appearance in accordance with AAA Parking standards.
• Keep the valet area clean, organized, safe, and inviting.
• Communicate effectively with teammates throughout each shift.
• Support fellow team members during busy periods, special events, and peak arrival times.
• Follow all safety procedures and guidelines to protect guests, vehicles, keys, and team members.
• Immediately report accidents, injuries, vehicle damage, or other incidents to a supervisor.
• Conduct routine inspections of the valet area and equipment.

Kenntnisse

Customer service

Hospitality

Communication

Professionalism

Teamwork

Jobbeschreibung

AAA Parking is hiring a Valet Attendant for The J.W. Marriott Atlanta Midtown Hotel in Atlanta, GA. You will warmly greet guests, assist with luggage, and provide information about local attractions while ensuring safe handling of guest vehicles.

The role emphasizes exceptional guest service, professional appearance, and teamwork in a fast-paced hospitality setting. Shift is 3rd, with evenings and weekends required.