Overnight Shift Manager

RaceTrac Petroleum, Inc.; Baton Rouge (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Shift Leader to support management in overseeing store operations. The role involves ensuring excellent guest experiences, food safety compliance, and maintaining cleanliness standards. Ideal candidates will have prior management experience and strong communication skills.

Qualifications

• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.

Responsibilities

• Provide courteous and elevated experiences for guests.
• Direct and adhere to food safety regulations.
• Maintain a clean and well-stocked store.

Skills

Communication

Initiative

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

1. Friendly

• Provide courteous, frictionless, and elevated experiences for guests.
• Foster positive and professional relationships with co-workers and guests.
• Communicate respectfully and maintain a team-oriented attitude.
• Complete guest transactions efficiently at the cash register or self-checkout stations and suggest products that complement purchases.
• Address and resolve guest concerns on designated shifts with urgency, involving regional team members as needed.

Food

• Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety and food safety regulations.
• Ensure all food offerings are available.

Clean

• Maintain a clean and well-stocked store to provide an elevated guest experience.
• Execute shift duties, uphold presentation standards, and represent the RaceTrac brand.
• Clean food preparation areas and equipment to RaceTrac standards.

Leading Talent

• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
• Display leadership qualities by acting with a servant-leader mentality, prioritizing tasks, going the extra mile, listening, communicating respectfully, and solving problems proactively.
• Lead coaching, training, and assessment of direct reports, adhering to operational standards.
• Provide feedback and performance recommendations to the General Manager.

Qualifications:

• High School Diploma or GED in progress or completed.
• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.
• Experience in high-volume, guest-focused, transactional environments preferred.
• Excellent written and verbal communication skills.
• Ability to take initiative.
• Capability to lift up to 50 pounds and stand, bend, and reach repeatedly, with no or infrequent breaks.
• May need to obtain and maintain a food handler permit, depending on local or state requirements.
• May need to obtain and maintain an alcohol server permit, depending on local or state requirements.

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable laws.