Overnight Security Supervisor | Full Time

Hyatt Hotels Corporation; Salt Lake City (UT); Hybrid; USD 22,000 - 39,000; Full time

Benefits offered by this job

Discounted & Complimentary room nights

8 Paid Float Days

Complimentary meals for shifts

Medical, Dental, Vision Insurance

401K retirement savings plan & company

Educational assistance up to $1,000

Opportunities to visit Hyatt hotels

Job summary

Hyatt Regency Salt Lake City is seeking an Overnight Security Supervisor to support the Director of Security in daily operations and uphold hotel security policies. This full-time role emphasizes mentoring Officers, incident reporting, and professional conduct to ensure guest and team safety.

The position requires flexible scheduling, including nights and holidays, and CPR/First Aid within 90 days. Excellent communication and customer service are essential in a dynamic hospitality environment.

Qualifications

• Must be 21 years of age or older.
• Minimum 2 years experience in related field.
• Flexible schedule including morning, afternoon, overnight shifts with weekend and holiday availability.
• Model dress code and grooming standards.
• Be of good moral character.

Responsibilities

• Mentor and train staff on Hyatt procedures.
• Enforce rules with respect and professionalism.
• Resolve conflicts using de-escalation techniques.
• Analyze situations and decide actions.
• Communicate incident details with management.
• Create accurate incident/accident reports.
• Identify and investigate suspicious behavior and irregular activity.
• Conduct foot patrols of designated areas.
• Respond to alarms and medical emergencies.
• Utilize CCTV systems for investigations.
• Other duties as assigned by the Director of Security.

Skills

Mentor staff

Customer service

Security operations

De-escalation

Incident reports

Patrols

CCTV systems

2-Way Radio

Education

CPR/First Aid certification

CLSO certification preferred

Tools

2-Way Radio

Job description

Close Inclusive Collection Job Postings Notification

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

Overnight Security Supervisor | Full Time

US - UT - Salt Lake City

Security

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

At Hyatt, we believe our guests choose us because we genuinely care about their experience. We’re dedicated to providing excellent service and creating moments that make a lasting impact.

Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board.

Benefits and perks include but are not limited to:

Discounted & Complimentary hotel room nights

Receive up to 8 Paid Float Days upon hire! *Dependent on hire date

Enjoy complimentary meals in our colleague Cafe for every shift worked

Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days!

401K retirement savings plan and company match

Up to $1,000 in educational assistance per year

Opportunities to work and visit Hyatt Hotels and Resorts around the world

Interviews will be held onsite at Hyatt Regency Salt Lake City from12:00 PM to 4:30 PMat our beautiful hotel:

For Meeting Room location, please check in at the Security Office for more information.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The primary role of the Security Supervisor is to assist the Director of Security in the day-to-day operation of the Security Department.The Security Supervisor is responsible for the implementation of security policies and procedures, as well as training programs and support programs for the Hotel. This position’s schedule will flex based on the needs of the department.

The Security Supervisor shall ensure that all Security Officers:

Mentor and train staff on security on Hyatt/department procedures

Enforce rules and policies with respect and professionalism

Resolve conflicts with the use of de-escalation techniques

Analyze situations accurately and implement an effective course of action

Clearly communicate incident details with management

Create and approve accurate incident/accident reports as necessary

Identify and investigate suspicious behavior and irregular activity

Conduct foot patrols of designated areas

Respond to alarms and requests for assistance

Respond to medical emergencies, render aid, and relay information to EMS

Utilize CCTV systems for investigations and surveillance

Other duties as assigned by the Director of Security

Qualifications

The Security Supervisor should be able to demonstrate the essential knowledge, skills, and abilities of supervising a hotel security program on a daily basis and competency in all aspects of the security operations at the hotel. Hyatt Security Supervisors are unquestionably trustworthy; dependable; emotionally mature; punctual; tactful and diplomatic; display poise and self-confidence; sensitive to the needs and attitudes of others. Demonstrated focus on mentoring those they work with.

Basic Requirements:

Must be 21 years of age or older

Minimum of 2-years work experience in a related field (Physical Security, Hotels, Emergency Services, etc.) required

Must be able to work a flexible schedule; including morning, afternoon, overnight shifts with weekend and holiday availability

Model established dress code and grooming standards

Be of good moral character

Knowledge & Skills:

Ability to lead, mentor, and educate others

Knowledge of Hotel Operations

Thorough understanding of Hotel Emergency Response Procedures

Refined understanding of the principles of Customer Service

Experience producing clear written and verbal instructions

Robust problem-solving skills

Advanced ability to prioritize and performs multiple tasks in dynamic situations

Proficient in basic computer skills and 2-Way Radio communication

Sound understanding in Security CCTV Systems, Security Tour Systems, and Investigations

• Strong verbal and written communication skills

Education & Training:

CPR and First Aidrequired or must obtain within first 90 days of employment

• Certified Lodging Security Officer (CLSO) certification preferred

Physical Requirements:

Physically able to push, lift and carry at least 50 pounds on a consistent basis.

Must be able to stand and walk for extended periods during shifts.

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