Overnight Security Supervisor

FALCON HOME HEALTH AND HOSPICE; Dallas (TX); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits

PTO

401(k) retirement plan

Job summary

Presbyterian Village North is seeking an experienced Overnight Security Supervisor to lead campus security operations during overnight hours. The role focuses on safety for residents, patients, teammates, and visitors, with a service-oriented leadership style and calm decision-making under pressure.

The position requires supervising overnight personnel, coordinating coverage, and ensuring proper documentation and communication across departments.

Qualifications

• High school diploma or equivalent required.
• Prior security operations experience, preferably in a senior living, healthcare, or similarly complex environment.
• Supervisory or lead experience strongly preferred.
• Must meet Texas DPS Private Security registration and background screening requirements.
• Strong written and verbal communication, including incident reporting.
• Ability to lead others, coordinate security activities, and maintain accountability overnight.
• Ability to stay calm and make sound decisions during emergencies.

Responsibilities

• Provide leadership and oversight of overnight security operations, ensuring safety for residents, patients, teammates, visitors, and property.
• Supervise overnight security personnel; ensure adherence to procedures and safety protocols.
• Coordinate coverage, assign duties, and track patrols and security activities.
• Conduct routine patrols and monitor for safety concerns and unusual activity.
• Monitor alarms and incidents; respond promptly to disturbances requiring immediate action.
• Maintain accurate daily logs, incident reports, and shift documentation.
• Communicate effectively with security staff, reception, nursing leadership and other departments.
• Serve as primary overnight security contact and escalate significant incidents.

Skills

Leadership

Communication

Incident reporting

Security coordination

Decision making

Calm under pressure

Team supervision

Education

High school diploma

Tools

Surveillance systems

Access control systems

Incident reporting

Job description

Presbyterian Village North is seeking an experienced and dependable Overnight Security Supervisor to provide leadership and oversight of campus security operations during overnight hours.

This position plays a critical role in maintaining a safe, secure, and welcoming environment for our residents, patients, teammates, and visitors. The ideal candidate is a proactive, service-oriented leader who demonstrates sound judgment, remains calm under pressure, and can effectively manage security operations with minimal supervision.

At Presbyterian Village North, our residents and teammates are like family. We offer a supportive work environment, competitive benefits, paid time off (PTO), and a 401(k) retirement plan.

About Forefront Living

With a shared legacy in business and healthcare innovation, Forefront Living's family of care-oriented organizations combines compassion, faith, and a commitment to excellence in senior living and healthcare services.

As part of the Forefront Living family, Presbyterian Village North provides independent living, assisted living, memory care, skilled nursing, and rehabilitation services. Our mission is centered on providing exceptional care, fostering meaningful relationships, and making moments matter for those we serve.

Essential Duties and Responsibilities

Security Operations and Leadership

• Provide leadership and oversight of overnight security operations, ensuring the safety and security of residents, patients, teammates, visitors, and campus property.
• Supervise and provide direction to assigned overnight security personnel, ensuring compliance with departmental procedures, performance expectations, and established safety protocols.
• Coordinate security coverage, assign duties, and monitor completion of required patrols and security activities.
• Conduct routine patrols of buildings, parking areas, entrances, and campus grounds to identify potential safety concerns, unauthorized individuals, and unusual activity.
• Monitor and respond to security alarms, incidents, disturbances, and other situations requiring immediate attention.
• Ensure accurate completion of daily activity logs, incident reports, shift documentation, and communication records.
• Maintain effective communication with security personnel, reception, nursing leadership, and other departments to address overnight operational needs.
• Serve as the primary point of contact for security-related matters during assigned overnight hours, escalating significant incidents to appropriate leadership.

Emergency Response and Safety

• Coordinate initial security response to emergencies, including medical emergencies, fire alarms, severe weather, and other campus incidents.
• Respond promptly to emergency calls and coordinate access and escorts for emergency medical services, fire personnel, and law enforcement as needed.
• Assess situations, make timely decisions, and take appropriate action in accordance with established emergency response procedures.
• Identify, document, and report safety hazards, security concerns, and potential risks, ensuring appropriate follow-up.
• Support emergency preparedness initiatives, safety drills, and compliance with campus security procedures.

Resident and Teammate Relations

• Demonstrate professionalism, courtesy, and a service-oriented approach in all interactions with residents, patients, families, visitors, and teammates.
• Respond promptly and compassionately to resident requests and security-related concerns.
• Assist residents and visitors with navigating the campus when appropriate.
• Maintain confidentiality and demonstrate respect for resident privacy, dignity, and individual needs.
• Promote a positive team environment through effective communication, accountability, and leading by example.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required.
• Previous experience in security operations required, preferably in a senior living community, healthcare facility, or similarly complex environment.
• Prior supervisory, team lead, or security shift leadership experience strongly preferred.
• Must meet applicable Texas Department of Public Safety Private Security Program registration and background screening requirements.
• Strong verbal and written communication skills, including the ability to prepare accurate incident reports and communicate effectively with leadership.
• Demonstrated ability to lead others, coordinate security activities, and maintain accountability during overnight operations.
• Ability to exercise sound judgment, independently assess situations, and make appropriate decisions during emergencies or unexpected circumstances.
• Strong conflict resolution, problem-solving, and de-escalation skills.
• Ability to remain calm, professional, and responsive in high-pressure situations.
• Ability to establish positive relationships and communicate effectively with older adults, individuals with disabilities, visitors, and teammates.
• Basic computer proficiency and ability to maintain electronic reports and security documentation.
• Ability to work overnight hours, weekends, holidays, and adjusted schedules as operational needs require.
• Genuine compassion for and commitment to the safety, dignity, and well-being of older adults.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Ability to comply with organizational policies, resident rights, confidentiality standards, and departmental safety procedures.

Preferred Qualifications

• Two or more years of security experience, including experience in a lead or supervisory capacity.
• Experience responding to emergencies and coordinating with first responders.
• Familiarity with surveillance systems, access control systems, and incident reporting procedures.
• CPR, First Aid, or emergency response training.
• Experience working in senior living, healthcare, or a 24-hour residential environment.

Why Presbyterian Village North?

At Presbyterian Village North, security is about more than protecting buildings and property. It is about creating an environment where residents feel safe, families have peace of mind, and teammates can focus on providing exceptional care.

We are looking for a leader who takes pride in that responsibility and understands that every interaction is an opportunity to make moments matter.