Overnight Security Operations Support Specialist

Securitas, Inc.; Downers Grove (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision & 401K

Paid Time Off

Weekly Pay

Discounts (Retail, Phone Plans, Rent-

Training

Doggy Daycare discounts

Employee Assistance Program

Job summary

Securitas, Inc. in Downers Grove, IL is seeking an Operations Support Specialist to provide after-hours support to the District Manager and Field Service Manager.

The role includes updating schedules, tracking incident and vehicle reports, and assisting with uniform fulfillment. The position requires supervisory experience, an Associate’s Degree with at least 1 year of security operations experience, and a valid driver’s license.

Qualifications

• Must be at least 18 years old.
• Must have a reliable means of communication (cell phone).
• Must have reliable transportation (public or private).
• Must hold or be able to obtain a valid driver's license in the state/country they reside.
• Must have the legal right to work in the country where they reside.
• Fluent in written and spoken English.
• Must have a High School diploma or secondary education equivalent, or GED.
• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
• Must have prior Supervisory experience.
• Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.

Responsibilities

• Manages call-offs for Line Management and ensures proper coverage.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
• Performs tasks and duties of a similar nature and scope as required for assigned office.

Skills

Fluent in English

Supervisory experience

Communication skills

Education

Associate's Degree

Job description

Operations Support Specialist - Now Hiring!

Location: Downers Grove, IL

Pay: $21.00 - $23.00

Schedule: Wednesday - Sunday 2300-0700

The Operations Support Specialist (OSS) supports the District Manager (DM) and Field Service Manager (FSM) with afterhours support for the daily business functions. The OSS will provide support to employees after regular business hour in conjunction with the FSM. The OSS will help maintain schedules and schedule updates. They will monitor incident reports, vehicle reports, and provide insight on trends or areas of concern to the DM. The OSS will help support with uniform requests and fulfillment.

Essential Functions:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.


• Manages call-offs for Line Management and ensures proper coverage is obtained.


• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.


• Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.


• Performs tasks and duties of a similar nature and scope as required for assigned office.

Minimum Hiring Standards:

• Must be at least 18 years of age.


• Must have a reliable means of communication, such as cell phone.


• Must have a reliable means of transportation (public or private).


• Must hold or be able to obtain a valid driver's license in the state/country they reside.


• Must have the legal right to work in the country where they reside.


• Fluent in written and spoken English.


• Must have a High School diploma or secondary education equivalent, or GED.


• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.


• Must have prior Supervisory experience.

Education/Experience:

Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Benefits / Perks:

• Medical, Dental, Vision & 401K


• Paid Time Off


• Weekly Pay


• Discounts (Retail, Phone Plans, Rentals, etc.)


• Training


• Doggy Daycare discounts


• Employee Assistance Program & so much more!

IDFPR Licensing Number: 123000253

EOE/M/F/Vet/Disabilities

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