Overnight Security Officer

Hei Hotels Inc.; Atlanta (GA); On-site; USD 21,000 - 33,000; Full time

Job summary

HEI Hotels and Resorts seeks a Security Officer to protect guests, associates, and property across the hotel premises. You will patrol interior and perimeter areas, observe for safety risks, and respond calmly to emergencies while following SOPs and company values.

The role emphasizes visual and verbal communication, quick assessment of threats, and teamwork to maintain a secure environment. A professional appearance and reliability are essential.

Qualifications

• Must maintain a professional appearance at all times.
• Able to communicate effectively with guests.
• Willing to pitch in and help co-workers as a team.
• Thorough knowledge of building layout, function rooms, and local area.
• Ability to stand, walk or sit for extended periods.
• Good hearing and visual acuity to detect emergencies.
• Ability to bend, stoop, kneel, and walk long distances.
• Able to lift up to 150 lbs and move equipment with assistance.
• Sufficient manual dexterity in hands.
• Able to climb stairs and ladders quickly.
• Capable of working in extreme temperatures.
• Strong verbal and written communication skills.

Responsibilities

• Spend majority of shift on patrol to observe potential security and safety risks.
• Maintain order in the hotel and respond to door lock problems.
• Address undesired conduct and violations of hotel policy as needed.
• Watch for suspicious persons and conduct walk-through observations.
• Answer security telephone and safety hotline calls promptly.
• Monitor security systems and report alarms to the supervisor.
• Memorize life safety system layout and locations of fire safety equipment.
• Adhere to attendance rules and be available for regular shifts.
• Perform other job-related duties as assigned.

Skills

Professional appearance

Guest communication

Team player

Layout knowledge

Stand and walk

Hearing and vision

Lifting ability

Manual dexterity

Stairs and ladders

Extreme temperatures

Verbal and written communication

Job description

About Us

The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces, meeting rooms and guest rooms. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch, MARTA discounts and free self-parking. We also offer a variety of great incentives and participate in many community service projects. This hotel's motto is \"Respect~Family~Trust\".

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates, and vendors. Implements and monitors all related SOP's, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats.

Essential Duties and Responsibilities

• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping, and kneeling.


• Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.


• Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands.


• Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices.


• Answer security telephone and safety hotline calls and respond in a timely manner based on priority.


• Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.


• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.


• Comply with attendance rules and be available to work on a regular basis.


• Perform any other job-related duties as assigned.

Qualifications and Skills

• Maintain a professional appearance and manner at all times.


• Can communicate well with guests.


• Must be willing to \"pitch-in\" and help co- workers with their job duties and be a team player.


• Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.


• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.


• Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.


• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation.


• Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation.


• Sufficient manual dexterity in hands with or without reasonable accommodation.


• Ability to climb stairs and ladders at a rapid pace with or without reasonable accommodation.


• Ability to perform duties within extreme temperature ranges with or without reasonable accommodation.


• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.