Overnight Security General Maintenance

Azul Hospitality; Glendale (CA); On-site; USD 28,413 - 40,467; Full time

Job summary

Azul Hospitality is seeking an experienced Security Officer for Glenmark Hotel in Glendale, CA 91202. This full-time graveyard shift role focuses on safeguarding guests, staff, and property, while providing front desk support as needed.

The position requires a high school diploma, English fluency, and at least one year of security experience. Responsibilities include patrols, incident response, maintenance tasks, and safety compliance.

Qualifications

• High school diploma or equivalent required.
• English fluency required.
• One year of security experience preferred.

Responsibilities

• Patrol hotel property to safeguard guests and staff.
• Respond to alarms and security incidents promptly.
• Assist front desk and enforce hotel policies professionally.
• Log activities and prepare shift reports for management.
• Perform routine maintenance tasks and safety checks.

Skills

English fluency

Customer service

Observation skills

Conflict resolution

Education

High school diploma

Job description

Job Details: Level – Experienced; Job Location – Glenmark Hotel, Glendale, CA 91202; Position Type – Full Time; Education Level – High School; Salary Range – $25.00 – $25.00 per hour; Job Shift – Graveyard; Job Category – Hospitality – Hotel.

Position Purpose

Safeguards hotel property, assets, guests, visitors, and staff. Patrols the property, monitors surveillance equipment, inspects buildings and access points, and supports overnight hotel activities during closed hours, including vehicle parking, food orders to guest rooms, delivery of roll‑away beds, and various service requests. Provides maintenance support to the hotel facilities.

Essential Responsibilities

• Patrol hotel property to ensure the safety of guests and staff and protect all hotel assets.
• Conduct walkthroughs of the entire hotel premises to identify signs of intrusion and ensure doors, windows, and gates are secured.
• Respond to alarms, investigate disturbances, and conduct investigations, gather evidence, and facilitate interviews with relevant parties.
• Listen to and respond to all guest needs and requests in a timely and professional manner.
• Report all suspicious activity and hazardous conditions immediately.
• Maintain the cleanliness of work areas at all times.
• Practice safe work habits to avoid injury to self and others.
• Log daily activities and irregularities, including equipment or property damage, theft, unauthorized persons, or unusual occurrences, and prepare daily shift reports.
• Support the front desk as needed by answering telephone calls, taking messages, and providing information.
• Enforce property rules with guests and staff in a professional and courteous manner, and follow protocol for warning or removing violators.
• Initiate contact with emergency services in emergency situations and implement the crisis management plan.
• Assist guests and staff in evacuating property and securing the building by following safety protocols.
• Perform minor and routine maintenance tasks such as painting, plumbing, electrical wiring, and other related activities using hand tools.
• Perform preventative maintenance for guest rooms (vinyl repair, paint touch‑ups, furniture repair, tub caulking, tile repairs, etc.), and for equipment such as ice machines, refrigerators, kitchen, laundry, HVAC, guestrooms, meeting rooms, swimming pool, and hot tub.
• Repair and maintain laundry equipment, exhaust fans, supply units, and monitor energy conservation practices.
• Replace air‑conditioner filters and repair vacuum cleaners and other small equipment as requested.
• Use lockout/tagout procedures before performing maintenance work.
• Notify management regarding required major repairs or additions to lighting, heating, or ventilating equipment.
• Perform other tasks, including cross‑training, as directed by manager or supervisor.

Physical Demands

• Noise and vibration within the job area shall be sufficient to cause marked distraction or potential injury to hearing or to the body when sustained day after day.
• Work may be conducted inside or outside the hotel under moderate temperature controlled by the HVAC system.
• Stand and move well‑paced for up to four hours during a shift.
• Navigate between departments and locations throughout the hotel promptly.
• Perform bending, stooping, squatting, and stretching to complete cleaning or maintenance tasks occasionally.
• Operate office equipment such as computers, printers, multi‑line phones, filing cabinets, fax machines, photocopiers, and dolly.
• Lift up to 75 lbs. occasionally and push or pull carts and equipment weighing up to 250 lbs. occasionally.
• Perform repetitive motions, handle manual dexterity to use hand tools, and maintain visual acuity for near and color vision, depth perception, and continuous sight.
• Talk and hear continuously while communicating with guests, supervisors, and subordinates.

Supportive Functions

• Assist with any guest inquiries.
• Follow all company safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Carry out any other duties as requested by direct and indirect supervisors.

Specific Job Knowledge, Skills and Abilities

• Speak, read, write, and understand English, the primary language of the workplace.
• Strong verbal and written communication skills.
• Excellent customer‑relations and organizational skills.
• Basic computer skills and computational ability.
• Ability to handle internal and external customers requiring high levels of patience, tact, and diplomacy.
• Self‑driven and capable of working independently.
• Strong issue‑resolution and analytical skills with attention to detail.
• Quick response to emergencies and the ability to make decisions impacting safety or expenditures.
• Read and interpret drawings, diagrams, and design plans of all trades.

Education

• High school diploma or equivalent required.
• English fluency required.

Experience

• One or more years of security experience required.
• Experience in the hospitality industry preferred.

Licenses or Certifications

• Valid driver’s license to operate motorized and electric vehicles if required.
• First Aid/CPR certification maintained.