Overnight Security Associate — Guest Safety & Service

Pyramid Burlington Management; Santa Cruz (CA); Hybrid; USD 28,000 - 36,000; Part time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Pyramid Global Hospitality is seeking a part-time Security Officer for the Chaminade Resort & Spa in Santa Cruz, CA. This overnight role runs 10pm–6am, 2–3 days per week, focusing on safety, guest service, and a calm, welcoming environment.

You will follow property security procedures, patrol to deter crime, assist guests in need, and document daily activities. Prior hospitality or customer service experience is preferred; a high school diploma is required.

Qualifications

• High school diploma or equivalent is required.
• Hospitality/purchasing experience preferred.
• At least 1 year of customer service experience preferred.

Responsibilities

• Carry out the property's safety policies and procedures with professionalism and teamwork.
• Follow safety procedures to maintain a safe environment for guests and associates.
• Reduce crime opportunity through preventive patrols and high-visibility security.
• Promote and preserve a peaceful environment for guests and employees.
• Assist individuals in danger or needing medical attention.
• Respond to emergencies as per property procedures.
• Ensure security of guest and employee information in reports and records.
• Complete all Daily Activity and Incident Reports.
• Help ensure compliance with Liquor Laws.
• Assist in developing and presenting security-related programs.
• Review and edit written records produced by Security Officers.
• Assist in other job classifications as determined by the supervisor.

Skills

Customer service

Safety awareness

Guest interaction

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is seeking a part-time Security Officer for the Chaminade Resort & Spa in Santa Cruz, CA. This overnight role runs 10pm–6am, 2–3 days per week, focusing on safety, guest service, and a calm, welcoming environment.

You will follow property security procedures, patrol to deter crime, assist guests in need, and document daily activities. Prior hospitality or customer service experience is preferred; a high school diploma is required.